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The add to Cart button for variable products has stopped working

This topic has 3 replies, 3 voices, and was last updated 2 months, 2 weeks ago ago by Andrew Mitchell

Goostaf

Participant

August 7, 2024 at 13:50

Hello, the add variable product button does not work, previously, when pressed, the product itself opened, now nothing happens, I noticed that nothing is generated when hovering, maybe this is the reason..

Maybe when you worked with this topic, you did something wrong?
https://www.8theme.com/topic/how-to-make-wishlist-work-via-ajax-loading-now-the-urls-are-generated/#post-388234

Please, contact administrator
for this information.

#409328 Copied Theme version: 9.3.3

2 Answers

Luca Rossi

Support staff

August 8, 2024 at 07:52

Hi @Goostaf,

In the previous topic, we didn’t change anything from your source codes.

We advise disabling all third-party plugins that are not included with the XStore theme. You can view a list of the included plugins here: https://www.8theme.com/documentation/xstore/plugins/included-plugins/. After deactivating these plugins, please clear your browser’s cache and verify if the issue still persists. This is an important step as third-party plugins can often lead to conflicts.

If the problem continues, please keep all third-party plugins deactivated and grant us permission to debug your site. This includes deactivating any on-site customizations. This measure will enable us to conduct a thorough investigation and provide you with the necessary assistance.

FYI: Before proceeding with the troubleshooting or any updates, we strongly recommend taking a complete backup of your site to safeguard against any potential data loss.

Best Regards,
8Theme’s Team

#409454 Copied

Andrew Mitchell

Support staff

August 8, 2024 at 08:05

Dear Goostaf,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#409460 Copied
Tagged: add to cart button, fix woocommerce issues, troubleshoot wordpress, variable products, woocommerce cart problems, wordpress ecommerce solutions, wordpress woocommerce themes
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The add to Cart button for variable products has stopped working

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