This topic has 12 replies, 4 voices, and was last updated 3 months, 1 weeks ago ago by Andrew Mitchell
Hi I’m trying to edit my Shop page https://meatstation.shop/shop/. However, the changes are not reflecting in both desktop and mobile.
Below is the settings i setup in elementor. I selected Infinite scroll and removed the filters:
I also edited the theme options into infinite scroll:
and assigned 40 in products per page since it’s not reflecting. It should be about 12 but it’s not working so I thought of just showing all products:
but here’s how it looks like in desktop:
And here’s how it looks like in mobile:
I already tried in incognito, different devices and cleared cache but the changes are not reflecting. what am I doing wrong?
Hello Mikeb,
Thank you for reaching out to us.
Could you please provide temporary wp-admin access? We need to check your settings.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
Best Regards,
8Theme’s Team
Thank you for your response. Please check the credentials in the private content.
Hello Mikeb,
We appreciate your prompt response.
Best Regards,
8Theme’s Team
Hello Mikeb,
We appreciate your prompt response.
Please clear cache https://gyazo.com/324e00906052f458a5cb68a96919556e
Best Regards,
8Theme’s Team
That’s awesome! One last thing I can’t make to work is the fake live view count. It’s still not showing in mobile. requesting your help on that one too please.
Hello Mikeb,
Thank you for getting in touch with us.
Please provide URL of the page.
Best Regards,
8Theme’s Team
here’s a sample product page:
https://meatstation.shop/product/cdo-chicken-franks-classic-regular-250g/
the fake live view count doesn’t show up in other browsers, incognito and mobile.
Hello @mikeb,
We have tested the issue from Safari & Chrome mobile browsers and found no issues. Images attached below. If you are still seeing the issue on some browsers provide us the examples and more details of the steps to recreate the issue from our side.
Kind regards, Jack Richardson
Hi Jack,
not sure what happened. But the issue has now been resolved. Thank you for your support!
Dear mikeb,
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Best Regards,
The 8Theme Team
The issue related to '‘Xstore Shop not reflecting changes in Desktop and Mobile’' has been successfully resolved, and the topic is now closed for further responses