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New Category is missing from Shop Sidebar Widget

This topic has 2 replies, 2 voices, and was last updated 3 months, 1 weeks ago ago by Andrew Mitchell

Safe Desires

Participant

August 13, 2024 at 05:46

I just added a new product category and cannot see an option to add it to the Sidebar filter widget.

We just added “Costumes” as a category.

Please, contact administrator
for this information.

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#410014 Copied Theme version: 9.3.17

1 Answer

Andrew Mitchell

Support staff

August 13, 2024 at 15:02

Hello, Safe Desires,

I hope this message finds you well. We are reaching out to inform you that we have encountered an issue which may be related to the cache in WooCommerce. We have cleared it, however, unfortunately, the category has not reappeared.

Could you please check if there are any additional server caches or CDN configurations that might need clearing on your end? If such configurations exist, we kindly request that you clear them to help resolve this issue.

Thank you for your attention to this matter.

Best Regards,
8Theme’s Team

#410097 Copied
Tagged: missing shop sidebar widget, new category addition, sidebar widget customization, woocommerce shop update, woocommerce widget issues, wordpress ecommerce solutions, wordpress woocommerce templates
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