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Permalinks and Breadcrumbs are not working properly

This topic has 6 replies, 3 voices, and was last updated 3 months, 3 weeks ago ago by Andrew Mitchell

  • Avatar: Awais Bhatti
    Awais Bhatti
    Participant
    August 13, 2024 at 17:13

    Hello There

    I have recently purchased the XStore theme. I have imported an electronic mega market demo.

    I am having issues with breadcrumbs and the permalink structure.

    Note: I have renamed Blog to Articles and the slug is articles.

    What I want to achieve:
    URL: https://domain.com/articles/category/post
    Breadcrumb: Home > Articles > Category > Post

    What did i do to achieve this:
    Approach 1: Changed Permalink Structure to Custom: /articles/%category%/%postname%/

    Changed the optional Category Base to: articles

    So, with this I have achieved the “https://domain.com/articles/category/post” this URL format.

    The category page “https://domain.com/articles/category/” opens correctly, but the Breadcrumb is not as I expected “Home > Category: Category-Name” How can we remove the “Category:” from the breadcrumb?

    Further the Post page “https://domain.com/articles/category/post” gives 404, how can we fix it?

    Approoach 2: When I remove “/articles” from “/articles/%category%/%postname%/” the custom permalink structure, but keep “articles” under the optional category base.

    Then I can access the Post from “https://domain.com/category/post” but “/articles” is missing in the URL.

    The Post breadcrumb is also not correct it says “Home > Blog > Category” Articles and the Post Name is also missing in the Breadcrumbs”

    With this approach, the behavior of the category page stays the same. So the issue is mainly with the post page and the breadcrumbs.

    I tried to explain the issue as clearly as I could. I hope you understand and can help me.

    P.S. I have the latest version of both XStore and WordPress and I didn’t install many plugins.

    Best Regards
    Awais

    #410124 Copied Theme version: 9.3.17
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 14, 2024 at 12:48

    Hello Awais Bhatti,

    Thank you for reaching out to us.

    Please be advised that response times may vary. Typically, responses are issued within 24 hours on weekdays (Monday – Friday) and up to 48 hours over weekends (Saturday – Sunday). We strive to respond more quickly whenever possible. To ensure efficiency, we kindly request that you avoid submitting multiple topics for the same issue, as this does not expedite our response time.

    Regarding your query about permalink settings for posts, these settings are managed through WordPress. We suggest checking whether you can achieve the desired outcome with any other WordPress theme, such as Storefront (found under Appearance > Themes). If this does not resolve your issue, we recommend contacting WordPress support for further assistance.

    Your request has been assigned to a specialist. However, as you have not provided temporary access to your site’s admin panel and cannot wait for a delayed response, we ask that you conduct the testing independently and share the results here.

    Thank you for your understanding and cooperation.

    Best Regards,
    8Theme’s Team

    #410219 Copied
    Avatar: Awais Bhatti
    Awais Bhatti
    Participant
    August 14, 2024 at 13:02

    Hi Rose

    Thank you for your email. I have now shared the temporary access to the test, and thank you for assigning the specialist, really appreciate it, and sure I will wait for the delayed response.

    Thanks for sharing information about permalinks, I am still hoping to understand more about breadcrumbs.

    Can we use some kind of breadcrumbs plugin with your theme?

    Best Regards
    Awais

    Please contact administrator
    for this information.
    #410227 Copied
    Avatar: Awais Bhatti
    Awais Bhatti
    Participant
    August 14, 2024 at 13:18

    I just tested with store front the issue exists there as well that, but there were no breadcrumbs, you could still help me with that, right 🙂

    #410229 Copied
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    August 15, 2024 at 15:59

    Hello, Awais Bhatti,

    We kindly advise you to contact our Customization Department, where our team will be pleased to assist you further. You can access the department through the following link:

    https://www.8theme.com/account/#etheme_customization_panel

    Best regards,
    The 8Theme Team

    #410376 Copied
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    August 26, 2024 at 00:17

    Dear Awais Bhatti,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

    #411575 Copied

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