My website speed is slow please advice on how to improve performance

This topic has 4 replies, 3 voices, and was last updated 4 months, 1 weeks ago ago by Jack Richardson

  • Avatar: Konstantinos
    Konstantinos
    Participant
    August 14, 2024 at 11:18

    Hello, the admin panel and also the website runs very slow (expect from the homepage). Can you please help?

    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 14, 2024 at 12:51

    Hello, Konstantinos,

    Thank you for reaching out to us.

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best Regards,
    8Theme’s Team

    Avatar: Konstantinos
    Konstantinos
    Participant
    August 14, 2024 at 12:56

    Please find the login info in the private content area..

    Also I noticed multiple duplicate Ajax calls while navigating through pages related to the online store

    xstore_get_user_wishlist
    xstore_get_user_compare
    etheme_check_product_in_cart
    etheme_check_product_in_cart
    etheme_elementor_menu_cart_fragments
    etheme_elementor_menu_cart_fragments
    etheme_check_product_in_cart
    xstore_compare_fragments
    xstore_wishlist_fragments
    etheme_elementor_menu_cart_fragments

    Please contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 15, 2024 at 09:29

    Hello @Konstantinos,

    Please try adding

    xstore_wishlist_ids
    xstore_wishlist_ids_0

    in Reject Cookies field of cache plugin, for example – https://www.8theme.com/topic/wishlist-removed-items-reappear-after-page-reload-only-when-not-logged-in/#post-345307.
    If you can’t find where exactly this should be added, contact the cache plugin author to get help.

    Also, please, update your theme to the latest version as we made the optimization in our latest updates.

    Kind regards,
    Jack Richardson
    The 8theme’s team

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