Return to previous page

Filter widgets not showing on the sidebar

This topic has 4 replies, 3 voices, and was last updated 1 months ago ago by Jack Richardson

Rokon

Participant

August 14, 2024 at 14:54

See this video :
https://www.loom.com/share/8cd6acb5cf1243c3add61098e1c5c462?sid=5d43acc2-1d97-4fdb-9fd6-e0bdcd4ade40

Shop Page: https://funkty.com/shop-3/
Kindly fix it and update me asap.

Please, contact administrator
for this information.

#410246 Copied

3 Answers

Rose Tyler

Support staff

August 14, 2024 at 15:18

Hello, Rokon,

Thank you for reaching out to us.

Could you provide FTP access?

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

#410247 Copied

Rokon

Participant

August 15, 2024 at 18:25

Sorry, my hosting is on lcn.com and it’s a WordPress-managed hosting. So, there is no FTP access.
If you need you can install file manager plugin.

#410387 Copied

Jack Richardson

Support staff

August 16, 2024 at 07:52

Dear @Rokon,

We hope this message finds you well. We would like to bring to your attention an issue related to the XStore Ajaxify option that was active for a specific widget on your site. You can view the widget in question here: https://prnt.sc/waZYlDqDllXP.

For a detailed explanation of the problem this configuration may have caused, please refer to our follow-up message concerning widgets displayed on the Archive Products page. You can find this discussion at the following link: https://www.8theme.com/topic/website-not-loading-some-time-loading-but-taking-too-much-time-and-showing-some-error/#post-408424.

To summarize the key point from our previous communication: We strongly recommend disabling the XStore Ajaxify option for widgets that rely on the Current query and dynamically display content based on settings configured by WooCommerce. These widgets often involve complex conditions that may not be fully compatible with the XStore Ajaxify functionality.

As a best practice, we advise enabling the Ajaxify option primarily on static elements located on pages such as Home, Contact Us, and About Us. This approach helps in maintaining optimal performance and functionality of your website.

Thank you for your attention to this matter. Should you have any questions or require further assistance, please do not hesitate to contact us.

Best Regards,
Jack Richardson
The 8Theme Team

#410425 Copied
Tagged: fixing wordpress sidebar widgets, solving woocommerce widget problems, troubleshoot woocommerce sidebar filter, woocommerce filter widgets issue, woocommerce wordpress templates
Viewing 4 results - 1 through 4 (of 4 total)