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Getting FATAL error - by queenb123 - on WordPress WooCommerce support

This topic has 8 replies, 2 voices, and was last updated 9 years, 9 months ago ago by Eva Kemp

queenb123

Participant

February 10, 2015 at 22:56

Hi i am getting this error (please see private content)

My host has already increased my memory limit to 64m – so thats not the problem

WHAT DO I DO?

Please, contact administrator
for this information.

#41026 Copied

7 Answers

queenb123

Participant

February 10, 2015 at 23:06

Please see ftp login in private info:

Please, contact administrator
for this information.

#41029 Copied

Eva Kemp

Support staff

February 10, 2015 at 23:20

Hello,

That error tells that you’re lack of memory.
Ask your host to increase it to 125M.

Thank you.
Regards,
Eva Kemp.

#41036 Copied

queenb123

Participant

February 10, 2015 at 23:26

That didnt work, i have allocated the file size in my php.ini file to 125m and still the same problem!

is this the right place as u have access to my ftp…

#41037 Copied

Eva Kemp

Support staff

February 10, 2015 at 23:37

Hello,

Could you please specify where you’re getting that error?
How can we replicate it?

Thank you.
Regards,
Eva Kemp.

#41041 Copied

queenb123

Participant

February 10, 2015 at 23:52

ok i have found out what it is, there is a problem with the footer:

1. i am trying to create my own footer, i am using footer 2, i go in to static blok and added an image i then get:

Fatal error: Out of memory (allocated 131596288) (tried to allocate 1144 bytes) in /homepages/19/d501441938/htdocs/atahahair.com/www/wp-includes/formatting.php on line 497

and also my featured product on homepage are now gone

but then i removed the footer and the error has gone, which means that there is a problem with the static block

please login and try it yourself????

at this rate i cant set my footer!

#41045 Copied

queenb123

Participant

February 11, 2015 at 00:14

Its fine i figured it out, u guys really need to simplify your footer functions!

#41048 Copied

Eva Kemp

Support staff

February 11, 2015 at 00:43

Hello,

We’re glad you managed to fix the issue.

Enjoy your work.

Thank you.
Regards,
Eva Kemp.

#41051 Copied
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