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Categories and brands visibility ———

This topic has 6 replies, 2 voices, and was last updated 3 months ago ago by Tony Rodriguez

adnane

Participant

August 14, 2024 at 20:33

hello
the brands and categories deos not show up entirelly in the shop page filters.
help please

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#410265 Copied Theme version: 9.3.17

5 Answers

Tony Rodriguez

Support staff

August 15, 2024 at 05:12

Hello, @adnane,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

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for this information.

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adnane

Participant

August 15, 2024 at 20:12

here you will find direct link.

Please contact administrator
for this information.

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Tony Rodriguez

Support staff

August 16, 2024 at 07:06

Hello, @adnane,

Thank you for providing us with the wp-admin access to your website.

We are pleased to inform you that we have successfully resolved your issue by following the path WooCommerce > Status > Tools > WooCommerce Transients and Brands Transients > Clear.

Should you require further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

#410416 Copied

adnane

Participant

August 17, 2024 at 22:59

yes please
I don’t want to display the default subcategories thumbnails
but keep it just for the parent categories.
can your assist me with that?

Please contact administrator
for this information.

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support staff only.

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Tony Rodriguez

Support staff

August 19, 2024 at 05:18

Hello, @adnane,

Thank you for your response.

To assist you more effectively, could you please provide the URL of the page where you are experiencing the issue? This will enable us to examine your settings closely and offer the necessary support.

Thank you for your cooperation.

Best regards,
The 8Theme Team

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Tagged: advanced woocommerce brand display, brands visibility in woocommerce, customizable woocommerce themes, e-commerce categories visibility, efficient product sorting woocommerce, seo friendly wordpress themes, wordpress woocommerce themes
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