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Unable to display the request to quote button on product page under add to cart

This topic has 9 replies, 3 voices, and was last updated 3 weeks, 3 days ago ago by Jack Richardson

khurram virk

Participant

August 15, 2024 at 08:30

Dear Sir

Good day to you!

We hope you will be fine, please let us know what we are missing to display request to quote under add to cart.

please check the attached screen shot.

thank you

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#410294 Copied Theme version: 9.3

8 Answers

Tony Rodriguez

Support staff

August 15, 2024 at 08:50

Hello, @khurram virk,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings and help you.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#410296 Copied

khurram virk

Participant

August 15, 2024 at 09:14

dear sir

good day to you!

PC

thank you

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for this information.

#410300 Copied

Tony Rodriguez

Support staff

August 15, 2024 at 09:48

Hello, @khurram virk,

Thank you for providing us with the wp-admin access. We are pleased to inform you that the issue you were experiencing has been resolved. Please revisit your site after clearing your browser’s cache to see the changes.

Additionally, we have successfully added a “Request a Quote” widget to the custom single product page layout using the XStore builders.

It appears that you are utilizing the single product builder via Elementor. To view the changes, you will need to edit the template through Elementor.

For further guidance, we encourage you to review our theme documentation, which can be accessed here: [XStore Single Product Builder with Elementor Documentation](https://xstore.helpscoutdocs.com/article/190-xstore-single-product-builder-with-elementor).

We hope this information is helpful to you. Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

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#410307 Copied

khurram virk

Participant

August 26, 2024 at 12:35

dear sir

good day to you!

thanks for helping us, request for quote is not linked with woocommerce. it is just a form even swatch combination what is selected not received in form.

when combination of swatch is not correct —on seletion of first type of swatch -then secondary swatch should show only relevant swatches or irrelvant swatch should be grey out.
fyi, here is screenshot
https://snipboard.io/MkanKc.jpg

when product is out of stock
https://snipboard.io/Fv6Qbz.jpg

we want to receive email request for quote in which swatch combination dont have stock. moreove, instead of add to cart —it should become add to quote.
https://askasolution.com/product/tap-end-with-1-nut/
waiting for your kind reply.

thank you.

#411644 Copied

Jack Richardson

Support staff

August 26, 2024 at 13:18

Dear @khurram virk,

Thank you for reaching out to us.

Upon review, it appears that your request pertains more to an enhancement of our existing functionality rather than a bug. We kindly ask that you submit this request through our Future Taskboard at https://www.8theme.com/roadmap/. Alternatively, if you require additional customization, please submit your request via our customization panel at https://www.8theme.com/account/#etheme_customization_panel.

We appreciate your understanding and look forward to assisting you further.

Best Regards,
Jack Richardson
The 8Theme Team

#411656 Copied

khurram virk

Participant

August 26, 2024 at 15:52

dear sir

thank you for replying,

it is requested to show only the variations swatches which we have made —all is showing just waste of time. i hope you will help on this.

secondly, yes request for quote is functionaliy —-i have tried catlog mode and hide price –but there is no add to quote option —please add it. —-if you cant do this at the moment —please point us how to achieve it

thank you

#411680 Copied

khurram virk

Participant

August 26, 2024 at 15:55

dear sir

good day to you!

thank you for replying,

it is requested to let us know how to show only the variations swatches which we have made relationships —all is showing just waste of time. i hope you will help on this.

secondly, yes request for quote is extra functionaliy —-i have tried catlog mode and hide price –but there is no add to quote option —this should be altogehter —please add it. —-if you cant do this at the moment —please point us how to achieve it.

thank you

#411681 Copied

Jack Richardson

Support staff

August 27, 2024 at 06:48

Dear @khurram virk,

I hope this message finds you well. We have noted that you are utilizing the XStore Single Product Builder, which is based on the Elementor plugin. It appears that you have successfully added the ‘Request a quote’ element to the content of your single product layout, as evidenced by the screenshot you provided: https://prnt.sc/LF5lJCMAkkOi. Could you please clarify any specific questions or issues you are currently facing regarding this element? We are here to assist you, so let us know how we can further help if it is in scope of our support.

Regarding your inquiry about displaying only the swatches that result in successful combinations, this functionality is managed by the underlying WooCommerce plugin code. Each combination is verified only after a user interacts with a specific variation type. Unfortunately, pre-filtering these combinations to display only successful ones before such interactions is not supported by the plugin.

Thank you for your understanding. We look forward to your response and are eager to assist you further.

Best Regards,
Jack Richardson
The 8Theme Team

#411736 Copied
Tagged: fix add to cart error, product page troubleshooting, quote button display issue, quote request button solution, woocommerce product page help, wordpress woocommerce themes
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