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Is there any caching setting enabled as standard?

This topic has 6 replies, 3 voices, and was last updated 3 months, 1 weeks ago ago by Andrew Mitchell

  • Avatar: luc
    luc
    Participant
    August 15, 2024 at 10:15

    Hi,

    Is there any caching method setting enabled as standard?
    I have deleted the browser cache.
    I also tried this: https://elementor.com/help/regenerate-css-data/

    But nothing works.

    Hope there is a solution.

    Luc

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    #410312 Copied Theme version: 9.3.17
    5 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    August 15, 2024 at 11:22

    Hello, @luc,

    Thank you for contacting us and for using XStore.

    We are writing to inform you that your recent request was not entirely clear to our team. To assist you more effectively, could you please provide a more detailed description of your issue or specify your exact requirements or objectives?

    Additionally, Could you please provide temporary wp-admin access? We need to check your settings and help you.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Thank you for your cooperation.

    Best Regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    #410328 Copied
    Avatar: luc
    luc
    Participant
    August 15, 2024 at 12:55

    The style on the frontend is not the same as on the backend:
    https://wholesale.craftyponies.nl/product-category/dutch-products/

    Sometimes when changing something it is not visible. Like the caching is on.

    Please contact administrator
    for this information.
    #410338 Copied
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    August 15, 2024 at 13:42

    Hello, @luc,

    Thank you for providing the wp-admin access.

    We are pleased to inform you that the issue you reported has been successfully resolved. To see the changes, please clear your browser’s cache and then revisit your site.

    As part of the resolution process, we have disabled the “Remove query strings from static resources” option located under XStore > Theme Options > Speed Optimization. This adjustment ensures that any changes to the theme options will now be immediately visible on the front end of your site.

    We hope this solution meets your needs. Should you have any further questions or require additional assistance, please do not hesitate to contact us.

    Best Regards,
    The 8Theme Team

    #410345 Copied
    Avatar: luc
    luc
    Participant
    August 16, 2024 at 10:33

    Thanks for your help Tony!

    #410440 Copied
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    August 16, 2024 at 10:33

    Dear luc,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #410441 Copied

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