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“Edit Single Product Tabs” widget buggy and only partially shown

This topic has 5 replies, 4 voices, and was last updated 3 months ago ago by Andrew Mitchell

iRockPod

Participant

August 16, 2024 at 12:11

Hey there!

I added the widget “Edit Single Product Tabs” to my “Single Product” page. To show the Tabs, i chose the type “accordion”. When I click on the accordion in edit-mode it opens and closes several times per click. And in preview-mode it only shows one of two tabs (the tab not shown is not empty). Maybe I am doing something wrong, maybe its a bug? Please see the video in the attachment and the credentials for an employee account to my WP site in the private content area.

Please, contact administrator
for this information.

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#410449 Copied Theme version: 9.3.17

4 Answers

Rose Tyler

Support staff

August 16, 2024 at 12:22

Hello iRockPod,

Thank you for reaching out to us.

We kindly request that you assign the administrator role to the user details you have provided. Additionally, please grant us FTP access to facilitate our operations.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best regards,
8Theme’s Team

#410451 Copied

iRockPod

Participant

August 16, 2024 at 12:42

Thank you Rose. Please see private content are

Please contact administrator
for this information.

#410454 Copied

Jack Richardson

Support staff

August 16, 2024 at 14:48

Dear @iRockPod,

Thank you for reaching out to us.

Please be assured that this glitch is not present in the real frontend and only appears for users with content editing permissions. We have noted the issue you’ve encountered and will try to have a solution ready by the next theme update.

We appreciate your patience and understanding.

Best Regards,
Jack Richardson
The 8Theme Team

#410474 Copied

Andrew Mitchell

Support staff

August 21, 2024 at 10:57

Dear iRockPod,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#410998 Copied
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“Edit Single Product Tabs” widget buggy and only partially shown

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