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Installation Support and Getting Error 500

This topic has 10 replies, 3 voices, and was last updated 2 months, 4 weeks ago ago by Andrew Mitchell

zhasanj7

Participant

August 18, 2024 at 20:49

Hi I need installation support. I have already installed but getting 500 error.

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for this information.

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#410646 Copied Theme version: 9.3.17

9 Answers

Tony Rodriguez

Support staff

August 19, 2024 at 06:50

Hello, @zhasanj7,

Thank you so much for purchasing our theme and contacting our support center.

We are pleased to inform you that the issue you reported has been successfully resolved. Please revisit your site after clearing your browser’s cache to see the changes.

Should you encounter any further issues or require additional assistance, do not hesitate to contact us. We are here to help.

Best Regards,
The 8Theme Team

#410665 Copied

zhasanj7

Participant

August 19, 2024 at 11:13

I am extremly sorry to say I need to change the domain, my client mistakenly gave me wrong domain. kindly change it, Please

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Tony Rodriguez

Support staff

August 19, 2024 at 11:26

Hello, @zhasanj7,

Thank you for your response.

We kindly request that you review and adhere to the instructions provided in our theme documentation, which can be found at the following link: https://www.8theme.com/documentation/xstore/theme-installation/how-to-registerderegister-xstore-theme-livestaging-websites/.

We hope you find this information helpful.

Best regards,
The 8Theme Team

#410707 Copied

zhasanj7

Participant

August 19, 2024 at 23:23

Hi,
Thank you very much. I have un-registered and register new domain with staging site. I think it is little bit difficult for me to install properly Kindly help to installation properly, Please.

And ‘Add To Cart’ Button will be Visible with Text+Icon.

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for this information.

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zhasanj7

Participant

August 19, 2024 at 23:35

Template will be ‘Car Parts’
site: Staging

#410762 Copied

Tony Rodriguez

Support staff

August 20, 2024 at 06:11

Hello, @zhasanj7,

Thank you for your response.

We are pleased to inform you that we have successfully installed the XStore theme and core plugin, and have also imported the Car Parts demo on your staging site.

We hope this resolution meets your expectations and assists you effectively in your endeavors.
Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

Best regards,
The 8Theme Team

#410778 Copied

zhasanj7

Participant

August 20, 2024 at 17:37

1) How to Product title Truncate 1 line in Product category page.
2) How to set Vertical Buttons on Product page
3) Site is too slow.

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support staff only.

#410909 Copied
Tony Rodriguez

Support staff

August 21, 2024 at 05:30
Hello, @zhasanj7,

Thank you for your response.

1/ Please navigate to XStore builders > Product archive builder > Edit temaplate > Edit Archive Products > Product > Select Limit by Lines as per your requirement and update it. https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/

Please see the image for reference in the private content area.

2/ To set the vertical button, Please navigate to XStore builders > Single product builder via Elementor > Edit template > edit Add to Cart & Buy now buttom Widget > Set Settings as per your requirement and update it.

Please see the image for reference in the private content area.

To hide quantity, Please try adding the following CSS codes:
```
.single-product form.cart div.quantity {
    display: none !important;
}
```
3/ We kindly request that you initiate a new topic for each distinct issue you encounter on our support forum. This practice helps prevent any confusion and ensures that you receive prompt and efficient assistance.

Thank you for your cooperation.

Best Regards,
The 8Theme Team

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Andrew Mitchell

Support staff

August 21, 2024 at 10:22

Dear zhasanj7,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#410981 Copied
Tagged: error 500 solutions, installation support, woocommerce installation guide, woocommerce troubleshooting, wordpress themes help, wordpress woocommerce themes
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