I have tried to download demo themes but for some reason they dont look right.

This topic has 5 replies, 3 voices, and was last updated 2 months, 1 weeks ago ago by Andrew Mitchell

  • Avatar: ramez
    ramez
    Participant
    August 20, 2024 at 13:20

    Hi
    I have tried to download demo themes but for some reason they dont look right. Do i need to make any changes to any settings? thanks

    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 20, 2024 at 14:08

    Hello Ramez,

    Thank you for reaching out to us. We’re sorry to hear that you’re experiencing issues with downloading the demo themes. To assist you better, could you please provide us with more details about the specific issues you are encountering?

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best Regards,
    8Theme’s Team

    Avatar: ramez
    ramez
    Participant
    August 20, 2024 at 14:11

    Hi, Sure

    Please contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 21, 2024 at 10:47

    Hello Ramez,

    We hope this message finds you well. We apologize for the delay in our response.

    We would like to inform you that we were compelled to remove a specific portion of the slider content on your website and on our demo. This action was necessary due to an issue that arose with the old styles used in the Slider Revolution plugin following a recent update. You can view the affected content here: https://prnt.sc/dR8orHrphOtQ.

    Thank you for your understanding.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 17, 2024 at 17:34

    Dear ramez,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

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