Not showing striked out regular price on archive an single product

This topic has 5 replies, 4 voices, and was last updated 3 weeks, 4 days ago ago by Andrew Mitchell

  • Avatar: ziga32
    ziga32
    Participant
    August 21, 2024 at 12:11

    Not showing striked out regular price on archive an single product
    https://i.imgur.com/phslRlA.png

    https://www.ibeauty.expert/barve-lucens/
    https://www.ibeauty.expert/barve-lucens/lucens-color/

    Shows ok when the variation is selected
    https://i.imgur.com/SHNdSzT.png

    BTW, I have lost the purchase code for one of my many websites, can you help me find it? Details are in private area.

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 21, 2024 at 13:15

    Hello ziga32,

    Thank you for reaching out to us with your concerns.

    Please provide temporary wp-admin access, we need to take a closer look at your settings.

    Private Content

    Best Regards,
    8Theme’s Team

    Please contact administrator
    for this information.
    Avatar: ziga32
    ziga32
    Participant
    August 21, 2024 at 13:41

    thank you

    Please contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 21, 2024 at 14:24

    Dear @ziga32,

    I hope this message finds you well. We are currently addressing a technical issue that we have been unable to replicate on our local server. To assist us in identifying the source of the problem, we kindly request your cooperation in conducting a test on your website.

    Could you please temporarily switch to the default Storefront theme and ensure that only the WooCommerce and Elementor plugins are active? This will help us determine if the issue is related to the WooCommerce plugin.

    We understand that your website is live, and we want to ensure that our request does not disrupt your operations. Please consider performing this test during a period of low traffic to minimize any potential impact.

    Once you have completed the test, we would greatly appreciate it if you could attach screenshots of the results. This will aid us greatly in diagnosing the issue more accurately.

    Thank you for your attention to this matter and your continued cooperation. Please do not hesitate to reach out if you have any questions or need further assistance.

    Best regards,
    Jack Richardson
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    August 26, 2024 at 19:22

    Dear ziga32,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

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The issue related to '‘Not showing striked out regular price on archive an single product’' has been successfully resolved, and the topic is now closed for further responses

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