Related products how to choose an specific product or category

This topic has 6 replies, 2 voices, and was last updated 1 weeks, 5 days ago ago by Rose Tyler

  • Avatar: Javito
    Javito
    Participant
    August 23, 2024 at 04:28

    Hi,

    in related products how can i choose an specific product or category?

    By default it is shown randomly and I don’t see how to change it

    I’ve attached screenshots,

    Kind regards

    Files is visible for topic creator and
    support staff only.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 23, 2024 at 07:04

    Hello, Javito,

    Thank you for reaching out to us.

    Related Products is a section that pulls products from your store that share the same tags or categories as the current product.
    These products cannot be specified in the admin, but can be influenced by grouping similar products in the same category or by using the same tags.
    Read more – https://woocommerce.com/document/related-products-up-sells-and-cross-sells/
    Our theme simply facilitates the display of these products as determined by the WooCommerce plugin.
    Link to WooCommerce support forum – https://wordpress.org/support/plugin/woocommerce/

    Best Regards,
    8Theme’s Team

    Avatar: Javito
    Javito
    Participant
    September 3, 2024 at 00:22

    Hi thanks,

    The thing is that i don’t see that is pulling the same category, do you know why?

    Example https://sitetemporalok.site/producto/botin-fundidor-negro/ doesn’t pulls category “Work line” or pull all the products that name begins with “Botin” (i know that this last thing is more difficult)

    Kind regards.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 3, 2024 at 07:35

    Hello, Javito,

    We would like to inform you that the “Related Products” functionality is provided by the WooCommerce plugin, rather than our theme. This means that the functionality will remain consistent across different themes.

    Should you wish to customize this feature, contact the WooCommerce support forum at https://wordpress.org/support/plugin/woocommerce/ . Alternatively, you may consider consulting with a team of developers who can offer personalized customization services.

    Thank you for your understanding.

    Best Regards,
    8Theme’s Team

    Avatar: Javito
    Javito
    Participant
    September 6, 2024 at 18:05

    Hi, thanks.

    the thing is that for example i’m seeing this product https://calzadoskamet.com.ar/producto/borcegui-tango/ that is in the “New concept” product category. and the related products aren’t of this category. also i’ve chosen specific products and are not showing. do you know why? i’ve attached screenshots.

    Kind regards

    Files is visible for topic creator and
    support staff only.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 8, 2024 at 08:46

    Hello, Javito,

    https://prnt.sc/sLmvkSZaaYek – Please read about upsells products here – https://woocommerce.com/document/related-products-up-sells-and-cross-sells/
    To show them on a single product page the next element can be used – https://prnt.sc/XgXruirGH9Z7

    Best Regards,
    8Theme’s Team

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