This topic has 14 replies, 2 voices, and was last updated 9 years, 9 months ago ago by Eva Kemp
Hi again!
I have a huge trouble with the installation of demo content or setup any of the themes versions pre built, when I try to install, after a lot of time nothing happens, and my server give me a 508 error.
can you help me?
thanks
Hello,
That error is related to your server configuration:
http://stackoverflow.com/questions/20040307/how-to-fix-508-resource-limit-is-reached-in-wordpress
You need contact your host concerning this issue.
Regards,
Eva Kemp.
thanks for the reply.
my hosting provider has duplicated the resource capability, but the problem still happens, can I download the demo contents and upload then by ftp
I’m going mad whith this truble
Thanks
how much physical memory need the umpload demo content needed? I have 512 mb available in my hosting
Hello,
Please provide us with wp-admin panel credentials in private content and we’ll import demo variants manually.
Thank you.
Regards,
Eva Kemp.
oh! thanks Eva
here are the credentials:
if you select “theme options” is a huge amount of time to open this options
Hello,
Could you please provide us with FTP credentials as well?
Are you not going to use Woocommerce plugin?
Please note some content can be missed on templates variants because there are no products to display as Woocommerce plugin isn’t installed.
Thank you.
Regards,
Eva Kemp.
here is the FTP account credentials
Sorry, I was reinstalling all stuff, wordpress, woopress, all of plugins and woocommerce. Right now are all ready
Hello,
I’ve imported demo content manually.
Please check your site now.
Thank you.
Regards,
Eva Kemp.
Thanks Eva!
I see the demo content, although I would like know how to fix that problem by my self, and if is cause of some setting of my server or wordpress configuration.
But, I give this topic as solved
Hello,
You need ask your host to check server logs to find out what was causing the issue.
Thank you.
Regards,
Eva Kemp.
Hi Eva, I have some questions:
1 – Why when I load some version of demo content, not load menus, pages, prorducts and another stuff what can I see in your demo version?
2 – How can I costomize the predefined parts, like header?
3 – the “Boxed” version is not available to load in “Theme options”, why?
thanks a lot.
Hello,
1. Perhaps there are some hosting restrictions on a server where your site is located. Again you have to check error logs concerning this issue.
2. Please specify what exactly you want to customize. It can be done via css styles in custom.css and editing php files.
3. Did you checked Theme Options > General > Site Layout?
Thank you.
Regards,
Eva Kemp.
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