My WooZONE Plugin is not working correctly

This topic has 4 replies, 2 voices, and was last updated 3 weeks, 4 days ago ago by Andrew Mitchell

  • Avatar: itwebmaster
    itwebmaster
    Participant
    August 23, 2024 at 13:56

    Hi

    I added the wzone key successfully but can’t still import products as it loads forever. and my chrome extension shows this error message when clicked: “WZone Import extension cannot be used on this page.”

    Then when i login into amazon, i get these error messages from the plugin:

    “Before using this extension you need to authorize it in the WZone Plugin on your Install!”

    “Please authorize a website first! Go to any WZone Direct Import menu and authorize a connection from there.

    I have attached my admin login for you to check and rectify.

    Maybe Try to import some products too after rectification

    Your urgent response will be highly appreciated.

    Thanks

    Donald

    Please, contact administrator
    for this information.
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    3 Answers
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    August 23, 2024 at 15:20

    Hello, twebmaster,

    Thank you for reaching out to us. We kindly request that you verify whether the following extension is installed on your system and ensure that it is updated to the latest version:
    https://chromewebstore.google.com/detail/wzone-no-pa-api/pgaabedmnacicfkgnbfdodgmdmpbcnpk?pli=1

    Additionally, please attempt to import products using the default theme.

    We are currently aware that the plugin itself is experiencing issues with product importation, and we are awaiting a resolution from the developers.

    Thank you for your patience and understanding.

    Best Regards,
    8Theme’s Team

    Avatar: itwebmaster
    itwebmaster
    Participant
    August 23, 2024 at 15:31

    Hi

    Yes the plugin is installed but i saw reviews where people says that it does not work. It says:

    “This extension may soon no longer be supported because it doesn’t follow best practices for Chrome extensions.

    So what is the solution now and how long has this problem been happening or will be sorted out?

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    August 26, 2024 at 13:16

    Hello, itwebmaster,

    We regret to inform you that we are currently unable to provide a definitive response regarding the plugin issue, as we are still awaiting feedback from the plugin developer. At this moment, it remains uncertain if we will receive any response at all. Consequently, we have decided to remove this plugin from our offerings.

    We apologize for any inconvenience this may have caused you. We recommend exploring alternative plugins that may serve similar functions.

    Thank you for your understanding.

    Best Regards,
    8Theme’s Team

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