Error while install of elementor plugin!

This topic has 3 replies, 2 voices, and was last updated 2 months, 3 weeks ago ago by Tony Rodriguez

  • Avatar: AJ
    AJ
    Participant
    August 26, 2024 at 18:26

    Hi Team,

    I have a fresh WordPress installation – I am trying to install one of the demo websites but I keep having this error message pop up.

    I will add some screenshots and list of the other plugins.

    thanks for any help provided.

    Files is visible for topic creator and
    support staff only.
    2 Answers
    Avatar: AJ
    AJ
    Participant
    August 26, 2024 at 18:26

    Missed one screenshot

    Files is visible for topic creator and
    support staff only.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    August 27, 2024 at 05:35

    Hello, @AJ,

    Thank you so much for purchasing our theme and contacting our support center.

    1/ Please Check System Requirements:

    Ensure that your web hosting environment meets the minimum requirements for the XStore theme. Please increase the memory limit as (512M) and max execution time 300 & max input vars minimum 3000 -Check the image for specific requirements here: https://imgur.com/Cyzquf8

    For this please contact your service provider and ask them to fix it.

    After that, Please clear your browser cache and recheck again.

    2/ Please disable all (3rd) third-party plugins including (cache plugin), except required plugins on your site and then Import the demo on your site again.

    We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

    Best Regards,
    8Theme’s Team

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