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Category description and Description after content didn’t show

This topic has 4 replies, 3 voices, and was last updated 3 weeks, 2 days ago ago by Andrew Mitchell

javamicro

Participant

August 26, 2024 at 22:49

how show category description and Description after content on category page

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#411711 Copied Theme version: 9.3.18

3 Answers

Tony Rodriguez

Support staff

August 27, 2024 at 05:56

Hello, @AMR NADA,

Thank you so much for purchasing our theme and contacting our support center.

1/ We can’t access your website. Please see the image for reference in the private content area.

2/ To address the issue you are experiencing, we kindly request that you update your website with the latest versions of our XStore theme (version 9.3.18) and XStore Core plugin (version 5.3.18).

Following the update, please proceed with the following steps:
1. Navigate to XStore Builders.
2. Select ‘Product Archive Builder’ via the Elementor plugin.
3. Edit the archive template.
4. Add the ‘Archive Description’ and ‘Archive Second Description’ widgets as required.
5. Ensure to update your changes.

Please read our theme documentation here: https://xstore.helpscoutdocs.com/article/191-xstore-products-archive-builder-with-elementor

For your reference, we have included a relevant image in the private content area of our support forum.

We trust that these instructions will help resolve the issue effectively. Should you require further assistance, please do not hesitate to contact us.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

#411728 Copied

javamicro

Participant

August 27, 2024 at 15:27

Thank you very much tony, the problem has been solved in this way

#411842 Copied

Andrew Mitchell

Support staff

August 27, 2024 at 15:28

Dear javamicro,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#411844 Copied
Tagged: best selling woocommerce, category description problems, content display troubles, description visibility issues, troubleshooting woocommerce themes, woocommerce themes issues
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Category description and Description after content didn’t show

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