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Hide product variations swatches that showing as single on shop and category page

This topic has 10 replies, 2 voices, and was last updated 2 months, 3 weeks ago ago by Tony Rodriguez

Mohamed Ben Amor

Participant

August 27, 2024 at 01:25

I tried to hide the product variations in the shop page and category page by changing position to disable, but still the variations are visible.

Example: https://clickup.tn/shop/page/3/?et_ajax=true&orderby=price
Please help me resolve the issue…

Please, contact administrator
for this information.

#411715 Copied

9 Answers

Tony Rodriguez

Support staff

August 27, 2024 at 06:30

Hello, @Mohamed Ben Amor,

Thank you for choosing XStore as your WooCommerce WordPress theme.

Upon reviewing your website, we have not identified any systemic issues. However, we noticed that the product variations swatches are not appearing on the shop page and category page.

We kindly suggest clearing your browser’s cache to resolve this issue. Alternatively, you may wish to access your website using a different browser to check if the issue persists.

For your reference, we have included a screenshot in the private content area of this email.

We trust this information will be helpful to you. Should you require further assistance, please do not hesitate to contact us.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

#411734 Copied

Mohamed Ben Amor

Participant

August 27, 2024 at 10:05

Here are examples of product variations displayed on the shop page:

https://clickup.tn/?product_variation=92941
https://clickup.tn/?product_variation=92049
https://clickup.tn/?product_variation=91985

Already they are without names and images but with prices.
Please help me resolve the issue…

#411758 Copied

Tony Rodriguez

Support staff

August 27, 2024 at 13:48

Hello, @Mohamed Ben Amor,

We apologize for any inconvenience, but we find your recent request somewhat unclear. To assist you more effectively, could you please provide a more detailed explanation of your specific needs or the goal you wish to achieve? Additionally, including screenshots of the issue with the relevant areas marked would greatly enhance our understanding.

Once we receive this information, we will be better equipped to investigate the matter further and offer you the necessary assistance to resolve your issue.

Thank you for your cooperation and we look forward to hearing from you soon.

Best regards,
The 8Theme Team

#411798 Copied

Mohamed Ben Amor

Participant

August 27, 2024 at 22:05

I want to hide or remove the products in the red circles as shown in the attached capture. The products to hide in the shop page having as an example the url https://clickup.tn/?product_variation=91996.

Thank you for your help…

Files is visible for topic creator and
support staff only.

#411878 Copied

Tony Rodriguez

Support staff

August 28, 2024 at 08:05

Hello, @Mohamed Ben Amor,

Thank you for your prompt response.

Upon reviewing your website’s shop page at https://clickup.tn/shop/, we noticed that there are no products displayed within the red circles as indicated in the screenshot you provided.

To assist you more effectively, could you please provide the URL of the page where the products are visible as shown in the red circles in the images you shared? This will enable us to better understand the issue and assist you in removing the red-marked product from your website.

Thank you for your cooperation.

Best regards,
8Theme’s Team

#411920 Copied

Mohamed Ben Amor

Participant

August 28, 2024 at 09:32

Hello,

This is the URL:
https://clickup.tn/shop/page/2/?et_ajax=true&orderby=price

#411948 Copied

Tony Rodriguez

Support staff

August 28, 2024 at 11:22

Hello, @Mohamed Ben Amor,

Thank you for your prompt response.

We are pleased to inform you that the issue you reported has been successfully resolved. To ensure the changes are reflected on your end, please clear your browser’s cache and then revisit your site.

For your reference, the resolution involved disabling the Variable Products Settings options located at XStore > Theme Options > WooCommerce > Shop > Product Design. This adjustment has addressed the concern you were experiencing.

We hope this resolves the matter to your satisfaction. Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best regards,
The 8Theme Team

#411986 Copied

Mohamed Ben Amor

Participant

August 28, 2024 at 11:34

Thank you so much

#411987 Copied

Tony Rodriguez

Support staff

August 28, 2024 at 11:54

Hello, @Mohamed Ben Amor,

You are welcome. If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Have a nice day!

Best regards,
The 8Theme Team

#411995 Copied
Tagged: best woocommerce themes, category page enhancements, hide product variations, improve online store appearance, increase sales with woocommerce, shop page customization, woocommerce swatches management
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Hide product variations swatches that showing as single on shop and category page

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