Re-import previously deleted email templates.

This topic has 5 replies, 3 voices, and was last updated 1 months, 2 weeks ago ago by Andrew Mitchell

  • Avatar: Carneiro
    Carneiro
    Participant
    August 28, 2024 at 19:42

    Accidentally deleted all email templates, can I import the default templates again? Or give me the txt so I can import the models again. Email template only.

    4 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 29, 2024 at 07:29

    Dear @Carneiro,

    We hope this message finds you well. We recommend that you reach out to your hosting provider to request the restoration of a previous backup of your website. This should include all the templates and will allow you to revert any recent changes made to your site.

    Should you require further assistance, please do not hesitate to contact us.

    Best regards,
    Jack Richardson
    The 8Theme Team

    Avatar: Carneiro
    Carneiro
    Participant
    August 29, 2024 at 13:08

    But you can’t provide me with the “import/export” txt of the standard models?

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 29, 2024 at 14:30

    Dear @Carneiro,

    I hope this message finds you well.

    We regret to inform you that we do not have separate files available for the implementation you requested, as all templates are integrated within our XStore Core plugin files and cannot be exported.

    We have previously suggested several ideas to help you recreate your email templates. However, we see that these solutions have not met your requirements, which leads us to believe that you might need these templates for specific personal or commercial purposes on websites that do not utilize the XStore theme.

    We would like to reiterate the solutions we previously proposed. As a first step, we recommend contacting your hosting provider to inquire about restoring a backup of your website (as soon you can contact to him as soon it may be fixed for you).

    Thank you for your understanding.

    Best regards,
    Jack Richardson
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    August 29, 2024 at 15:04

    Dear Carneiro,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

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