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Try to select checkbox on frontend – display “e918”

This topic has 11 replies, 4 voices, and was last updated 2 months, 1 weeks ago ago by Andrew Mitchell

kamil109

Participant

August 30, 2024 at 12:34

Hi

On frontend anywhere i try to select checkbox it’s displaying “e198” and nothing happen.
I cleared cache plugin, browser cache. It doesn’t helps.

#412360 Copied Theme version: 9.3.18

10 Answers

Rose Tyler

Support staff

August 30, 2024 at 13:11

Hello, kamil109,

Thank you for reaching out to us with your request.

Your site is under maintenance mode, so we can’t check it.

Could you please provide temporary wp-admin access, and some screenshots for a better understanding of the problem?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Thank you for your cooperation.

Best Regards,
8Theme’s Team

#412378 Copied

kamil109

Participant

August 30, 2024 at 13:32

Private message

Please contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#412385 Copied

Jack Richardson

Support staff

August 30, 2024 at 14:41

Hello @kamil109

Could you please, check now ?
The issue was caused by some parsing settings by Elementor if the “CSS Print Method” was set to Internal embedding (https://prnt.sc/8DiioviDEJtB). So we switched it to the External CSS file method and now it looks ok -> https://prnt.sc/vLio3tgVd_dN.

Kind regards,
Jack Richardson
The 8theme’s team

#412394 Copied

kamil109

Participant

August 30, 2024 at 14:58

Now it’s displaying normal symbol but i can’t check ( choose ) anything. Try it yourself.

#412397 Copied

Jack Richardson

Support staff

August 30, 2024 at 15:21

Hello @kamil109

We have resaved the permalink settings in your wordpress settings. So now those filters work correctly.
If you have any other questions, feel free to submit new topics.

Kind regards, Jack Richardson

#412400 Copied

kamil109

Participant

September 2, 2024 at 08:31

Did You try how does it work ?
Try to search something usig this panel.
It works very unstable and strange.
Sample:
I can’t choose more than one category because after click one checkbox it automate search ( nothing find ? ).
I can’t find anything using filters in this panel.

Search in header works good.

#412653 Copied

Andrew Mitchell

Support staff

September 2, 2024 at 13:40

Hello, kamil109,

We hope this message finds you well. We wish to inform you that we have identified a conflict issue with the “Product Filter by WBW” plugin. As a precautionary measure, we have temporarily disabled this plugin.

Could you please verify the system functionality at your earliest convenience?

Please note that while we strive to ensure compatibility, we do not guarantee support for all third-party plugins.

Thank you for your understanding and cooperation.

Best Regards,
8Theme’s Team

#412730 Copied

kamil109

Participant

September 4, 2024 at 14:46

It didn’t help. I can’t find anything using this filter panel..

#413038 Copied

Andrew Mitchell

Support staff

September 5, 2024 at 09:38

Hello, kamil109,

I hope this message finds you well. I would like to bring to your attention an important aspect concerning the display settings on your shop page. It has come to our notice that the issue you are experiencing is due to the settings being configured to display only categories on the shop page. Consequently, only categories can be shown under the current settings.

To display products, or both products and categories, you will need to adjust the settings accordingly on your shop page.

Should you require any assistance with modifying these settings, please do not hesitate to contact us. We are here to help ensure your shop page is set up as per your preferences.

Best Regards,
8Theme’s Team

Files is visible for topic creator and
support staff only.

#413117 Copied

Andrew Mitchell

Support staff

September 7, 2024 at 19:34

Dear kamil109,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#413482 Copied
Tagged: best woocommerce themes, checkbox error e918, frontend checkbox selection, top selling woocommerce, woocommerce themes error fix
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Try to select checkbox on frontend – display “e918”

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