Prodcut image open url rather then lightbox

This topic has 7 replies, 4 voices, and was last updated 1 months, 4 weeks ago ago by Andrew Mitchell

  • Avatar: sadia
    sadia
    Participant
    August 31, 2024 at 21:12

    Sometimes When I try to open the product image when the website is still loading it opens the image url/file

    Either it should restrict open image files or open lightbox image

    6 Answers
    Avatar: sadia
    sadia
    Participant
    August 31, 2024 at 22:27

    The website domain is changed and now it’s live, access provided private section.

    If I add to this tick the hero section does not automatically stretch to edges upon loading. if first appears as boxed then stretches

    Fix this

    Video shown
    https://www.loom.com/share/46fc21d37c2644b9bfa436c2432de3cd?sid=00503305-8484-407c-9767-5a34745cd2a8

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 1, 2024 at 08:15

    Hello, sadia,

    Thank you for contacting us and for using XStore.

    1/ “Sometimes When I try to open the product image when the website is still loading it opens the image url/file” – please video of this issue and URL of the product.

    2/ Elementor and our theme use scripts to make full-width row, and apply styles, so it takes some time while necessary scripts are loaded. You can enable site preloader via Theme Options to hide that effect or try to speed up the scripts loading using cache plugin and improve server speed settings.

    Warm Regards,
    The 8Theme Team

    Avatar: sadia
    sadia
    Participant
    September 1, 2024 at 13:37

    1/ I will share a video shortly

    2/ I consider it as a bug, not a feature, it is not usual with any of the paid or free themes. Kindly fix this issue

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 2, 2024 at 08:57

    Hello @sadia

    We have changed the page layout for your home page to Elementor Full-width-> https://prnt.sc/JVaIN4pGfvQT. So now there are no such glinchy effect while page loading. Please, check now !

    Kind regards, Jack Richardson

    Avatar: sadia
    sadia
    Participant
    September 2, 2024 at 21:51

    Thanks for updating it means a lot to me

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 2, 2024 at 21:51

    Dear sadia,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

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The issue related to '‘Prodcut image open url rather then lightbox’' has been successfully resolved, and the topic is now closed for further responses

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