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Prodcut image open url rather then lightbox

This topic has 7 replies, 4 voices, and was last updated 2 months, 2 weeks ago ago by Andrew Mitchell

sadia

Participant

August 31, 2024 at 21:12

Sometimes When I try to open the product image when the website is still loading it opens the image url/file

Either it should restrict open image files or open lightbox image

#412529 Copied Theme version: 9.3.16

6 Answers

sadia

Participant

August 31, 2024 at 22:27

The website domain is changed and now it’s live, access provided private section.

If I add to this tick the hero section does not automatically stretch to edges upon loading. if first appears as boxed then stretches

Fix this

Video shown
https://www.loom.com/share/46fc21d37c2644b9bfa436c2432de3cd?sid=00503305-8484-407c-9767-5a34745cd2a8

Please contact administrator
for this information.

#412530 Copied

Rose Tyler

Support staff

September 1, 2024 at 08:15

Hello, sadia,

Thank you for contacting us and for using XStore.

1/ “Sometimes When I try to open the product image when the website is still loading it opens the image url/file” – please video of this issue and URL of the product.

2/ Elementor and our theme use scripts to make full-width row, and apply styles, so it takes some time while necessary scripts are loaded. You can enable site preloader via Theme Options to hide that effect or try to speed up the scripts loading using cache plugin and improve server speed settings.

Warm Regards,
The 8Theme Team

#412546 Copied

sadia

Participant

September 1, 2024 at 13:37

1/ I will share a video shortly

2/ I consider it as a bug, not a feature, it is not usual with any of the paid or free themes. Kindly fix this issue

#412585 Copied

Jack Richardson

Support staff

September 2, 2024 at 08:57

Hello @sadia

We have changed the page layout for your home page to Elementor Full-width-> https://prnt.sc/JVaIN4pGfvQT. So now there are no such glinchy effect while page loading. Please, check now !

Kind regards, Jack Richardson

#412657 Copied

sadia

Participant

September 2, 2024 at 21:51

Thanks for updating it means a lot to me

#412786 Copied

Andrew Mitchell

Support staff

September 2, 2024 at 21:51

Dear sadia,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#412787 Copied
Tagged: avoid lightbox, efficient navigation, enhanced user experience, improved ecommerce performance, product image open url, woocommerce wordpress themes
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Prodcut image open url rather then lightbox

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