Return to previous page

Element in container shows different than in section

This topic has 7 replies, 3 voices, and was last updated 2 weeks, 4 days ago ago by Jack Richardson

dybwpath

Participant

September 1, 2024 at 06:48

In Product Page I use Single Product Tabs

If the element is in Section it shows the stars from Your rating https://prnt.sc/HwQHWxqKPyrQ

But if the element is in Container it does not show the stars from Your rating https://prnt.sc/27Vyo2C8FQ4Z

But the stars are there in the Container because when I hover the mouse cursor transforms in a hand.

#412538 Copied Theme version: 9.4.0

6 Answers

dybwpath

Participant

September 1, 2024 at 06:50

Also, how can the button be edited? https://prnt.sc/L1ySKW3SkF1M

#412539 Copied

Rose Tyler

Support staff

September 1, 2024 at 10:06

Hello,

Thank you for reaching out to us with your query.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

#412557 Copied

dybwpath

Participant

September 1, 2024 at 11:36

Provided

Please contact administrator
for this information.

#412573 Copied

Rose Tyler

Support staff

September 1, 2024 at 14:13

Hello, dybwpath,

We appreciate your prompt response.

Please update the Core plugin – https://prnt.sc/ccC4dDXjFsmi https://xstore.helpscoutdocs.com/article/37-plugins-update

1/ “But if the element is in Container it does not show the stars from Your rating https://prnt.sc/27Vyo2C8FQ4Z” – please provide the URL of such product.

2/ Follow this article to translate the theme and Core plugin using Loco Translate – https://xstore.helpscoutdocs.com/article/30-base-theme-translation

Warm Regards,
The 8Theme Team

#412591 Copied

dybwpath

Participant

September 1, 2024 at 14:35

1/ Link in Private content area

2/ I was asking the wrong question. Correct question: how can the style of the button be edited?

Please contact administrator
for this information.

#412594 Copied

Jack Richardson

Support staff

September 2, 2024 at 10:00

Dear @dybwpath,

I hope this message finds you well.

I would like to inform you that the review stars on Single product page are assigned unique IDs by WooCommerce plugin’s code, which prevents the duplication of the same elements within the same page. Consequently, only the first reviews on page are displayed with stars.

To address your concerns, we have adjusted the position of the Container to the top of the page. However, this has resulted in the reviews section displaying incorrectly, as can be seen here: https://prnt.sc/2FL8Fak_mpAp. Please note that the reviews within the Container appear normal, as shown here: https://prnt.sc/AKbjEZyO4qaL.

Regarding the button design, it is set to inherit the default styling specified under Theme Options -> Styling -> Dark Buttons. You can view the settings here: https://prnt.sc/aoPJZdV4CN_e.

Should you require further assistance or have any more questions, please do not hesitate to contact us.

Best regards,
Jack Richardson
8Theme’s Team

#412680 Copied
Tagged: container vs section, element display problems, online store troubleshooting, template customization, woocommerce templates, wordpress ecommerce solutions, wordpress issues
Viewing 7 results - 1 through 7 (of 7 total)