Problem with Outh link on facebook and google for social login function

This topic has 12 replies, 3 voices, and was last updated 1 weeks, 3 days ago ago by Andrew Mitchell

  • 11 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 2, 2024 at 09:00

    Hello, Paul Modiga,

    Thank you for reaching out to us with your concern regarding the OAuth link for social login configuration with Google on your website.

    Please provide screenshots of your google login settings and temporary wp-admin access.

    Best Regards,
    8Theme’s Team

    Avatar: Paul Modiga
    Paul Modiga
    Participant
    September 2, 2024 at 09:03

    I provided in private everything

    Please contact administrator
    for this information.
    Avatar: Paul Modiga
    Paul Modiga
    Participant
    September 3, 2024 at 11:20

    hello any updates?

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 3, 2024 at 13:14

    Hello, Paul Modiga,

    Thank you for reaching out to us. Unfortunately, the link you provided for admin panel access is not functioning. Additionally, we kindly request that you provide us with FTP access credentials. This is necessary for us to fully track the Google login process.

    Best regards,
    8Theme’s Team

    Avatar: Paul Modiga
    Paul Modiga
    Participant
    September 3, 2024 at 14:16

    i have provided another link its available for 3 days

    Please contact administrator
    for this information.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 3, 2024 at 14:28

    In addition to the link previously mentioned, we kindly request access to the FTP.

    Best regards,
    8Theme’s Team

    Avatar: Paul Modiga
    Paul Modiga
    Participant
    September 3, 2024 at 14:37

    I added the details for the FTP.

    Please contact administrator
    for this information.
    Avatar: Paul Modiga
    Paul Modiga
    Participant
    September 4, 2024 at 16:34

    Any update please?

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 6, 2024 at 15:41

    Hello, Paul Modiga,

    We would like to express our gratitude for providing us with the necessary access. We have implemented some changes and kindly request that you verify the login functionality at your earliest convenience. During the verification process, please ensure that the maintenance mode is disabled and the cache is cleared.

    Thank you for your cooperation.

    Best Regards,
    8Theme’s Team

    Avatar: Paul Modiga
    Paul Modiga
    Participant
    September 8, 2024 at 17:32

    I am redirecting after login still on 404 error page also i get Ajax error

    https://prnt.sc/nFfHXwWwvIUB

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 10, 2024 at 14:40

    Hello, Paul Modiga,

    I hope this message finds you well.

    We are currently experiencing difficulties accessing the administrative panel and FTP with the credentials previously provided to us. Could you kindly issue new access details at your earliest convenience?

    Thank you for your attention to this matter.

    Best Regards,
    8Theme’s Team

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