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Cant edit Sales boosters after update 9.4

This topic has 6 replies, 2 voices, and was last updated 3 months, 2 weeks ago ago by Rose Tyler

ProdbyDaan

Participant

September 2, 2024 at 09:54

Hello Team,

when I’m in the Sales booster settings and want to change something.
I can’t see the Popup window.

And the images from the Sales booster doesn’t loading anymore.

Please, contact administrator
for this information.

#412678 Copied Theme version: 9.4.0

5 Answers

Rose Tyler

Support staff

September 2, 2024 at 10:14

Hello, ProdbyDaan,

Thank you for reaching out to us with your concerns regarding the Sales Booster settings. We apologize for any inconvenience you are experiencing.

Have you cleared cache after the theme update?

Please provide temporary wp-admin access, we need to check your settings.

We do not have this problem on our test sites.

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

#412682 Copied

ProdbyDaan

Participant

September 2, 2024 at 10:30

Here is the Link.
Cleared all Caches.

Please contact administrator
for this information.

#412692 Copied

Rose Tyler

Support staff

September 2, 2024 at 10:45

Hello, ProdbyDaan,

We appreciate your prompt response.

“I can’t see the Popup window.” – but we can see it on your site https://prnt.sc/3kM6isVqMb_p Please provide a video of the problem.

Additionally, provide FTP access, and we will check what can be done to help you.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

#412700 Copied

ProdbyDaan

Participant

September 2, 2024 at 11:11

Okay, on chrome I see all too, probably it’s my Firefox.

#412705 Copied

Rose Tyler

Support staff

September 2, 2024 at 11:56

Hello, ProdbyDaan,

Private Content

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#412717 Copied
Tagged: fix sales boosters update, sales boosters edit issues, troubleshoot woocommerce 9.4, update 9.4 woocommerce, woocommerce 9.4 sales boosters, wordpress sales boosters edit, wordpress woocommerce templates
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