This topic has 6 replies, 3 voices, and was last updated 1 months, 3 weeks ago ago by Andrew Mitchell
Hi team, fake sale popup sale booster is not saving changes. i have updated to the latest version too.
Hello, Anas,
Thank you for reaching out to us.
Please provide FTP access, we will check what can be done to help you.
For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.
Best Regards,
8Theme’s Team
hi please find the details
Hello, Anas,
Settings of Fake Sale Popup can be saved now. Please check.
Found that the issue was caused by saving emojis. Save your locations without emoji, for example, https://prnt.sc/IQogaQrdJNsZ
Also, contact your hosting provider and ask them to fix the DB field’s collation type that didn’t support all emoji. Probably it is set to utf8_general_ci.
Solution: Change the field collation type to utf8mb4_general_ci to support longer-byte emoji.
Here you can find a description of the same issue https://support.advancedcustomfields.com/forums/topic/emoji-removed-from-custom-fields/
Best Regards,
8Theme’s Team
noted, thanks
Dear Anas,
We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!
Click here to spread the love: https://themeforest.net/downloads
Thank you for being an integral part of our journey!
Best Regards,
The 8Theme Team
The issue related to '‘Fake sale popup sale booster is not saving changes.’' has been successfully resolved, and the topic is now closed for further responses