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New feature – waitlist now showing on the front end

This topic has 13 replies, 4 voices, and was last updated 2 months, 2 weeks ago ago by Andrew Mitchell

  • Avatar: Suit4u.co
    Suit District
    Participant
    September 2, 2024 at 14:30

    Hi there,
    we have added the waitlist option to the theme and also elementor template for the single product, but even the product is out of stock, the button is not showing on the front end. How can this be added/fixed? Also for the linked variations, we cannot select any product from the list.

    Please, contact administrator
    for this information.
    #412741 Copied Theme version: 9.4.0
    12 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 2, 2024 at 15:24

    Hello, Suit District,

    Thank you for reaching out to us with your concerns. We appreciate you choosing our theme for your website.

    Regarding the issue with the waitlist button not appearing on the front end, as we can see it works fine – https://prnt.sc/M9jW95csq0ae Please clear cache and check one more time.
    We added a URL in the Private Content area. Next time you can do the same.

    “Also for the linked variations, we cannot select any product from the list.” – please record a video of your actions and the problem. Do not forget to provide relevant URLs.

    Thank you for your cooperation and we look forward to hearing from you soon.

    Best Regards,
    8Theme’s Team

    Please contact administrator
    for this information.
    #412751 Copied
    Avatar: Suit4u.co
    Suit District
    Participant
    September 2, 2024 at 15:35

    Hi,
    I did clear the cache from the server/website but it is not showing. As in the option, it says that the buy now button will be replaced with sign up to waitlist then I expected this to be working please check the files attached.

    Files is visible for topic creator and
    support staff only.
    #412753 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 2, 2024 at 15:52

    Hello, Suit District,

    We appreciate your prompt response.

    Here is what we see https://prnt.sc/M9jW95csq0ae on
    https://thobez.co.uk/product/mens-thobe-jubba-string-tassel-emirati-omani/

    1/ You did not provide a URL. Please do this.

    2/ You did not provide a video. Please do this.

    Best Regards,
    8Theme’s Team

    #412758 Copied
    Avatar: Suit4u.co
    Suit District
    Participant
    September 2, 2024 at 16:04

    Sure, but i have added this to the elementor single product template and here for example there is no button: https://thobez.co.uk/product/mens-emirati-omani-string-tassel-thobe-jubba/

    Please find the video attached.

    Files is visible for topic creator and
    support staff only.
    #412763 Copied
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 3, 2024 at 13:29

    Hello, Suit District,

    We hope this message finds you well.

    We would like to inform you that linked variations are only compatible with simple products. Below, we have provided the algorithm for creating such a product:

    1. Create Product Attributes:
    – Navigate to the ‘Product Attributes’ page in your dashboard.
    – Create the necessary product attributes (e.g., color, size) that will be used for variations.

    2. Configure Attribute Values:
    – After creating the attributes, define and configure the possible values for each attribute (e.g., red, blue for color; small, large for size).

    3. Create or Modify Simple Products:
    – Create new simple products or modify existing ones.
    – Assign the appropriate attributes to each product. For example, if a product is available in different colors and sizes, ensure each variation is represented.

    4. Assign Product Attributes to Variations:
    – For each product, set the attributes that will be used as variations. Ensure each product variation is assigned at least one value from each relevant attribute (e.g., Product 01: color – red, size – small).

    5. Cover All Attribute Combinations:
    – Repeat the process to cover all necessary attribute combinations. Ensure that every possible combination of attributes is represented by at least one product variation. For example:
    – Product 01: color – red, size – small
    – Product 02: color – blue, size – small
    – Product 03: color – red, size – large
    – Product 04: color – blue, size – large

    6. Create a New Linked Variation Group:
    – Navigate to the ‘Linked Variations’ or similar section.
    – Create a new linked variation group to combine the related products.

    7. Set Up Products and Attributes for the Linked Variation:
    – Within the linked variation group, add the products you configured.
    – Select the attributes that should be linked across these products.
    – Ensure that all products and their variations are properly linked based on the selected attributes.

    8. Review and Finalize:
    – Review the linked variations to ensure all products are correctly associated and that the user experience is seamless when switching between variations on the product page.

    Should you require any further assistance or have any questions, please do not hesitate to contact us.

    Best Regards,
    The 8Theme Team

    #412889 Copied
    Avatar: Suit4u.co
    Suit District
    Participant
    September 3, 2024 at 13:35

    Hi Andrew,
    Thank you for this but we cannot have a simple product as all of the products have variants like size. Meaning
    product 1. colour blue, size: small, medium… 2XL
    product 2. colour beige, size: small, medium… 2XL

    The simple product is just for one single variant i.e puzzle 100 pieces.

    meaning we would like to combine the same product which we have in different colours using the feature you added recently.

    #412890 Copied
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 3, 2024 at 14:27

    We regret to inform you that the feature you are inquiring about is currently available exclusively for simple products. This limitation is in accordance with the standards set for this type of functionality.

    Thank you for your understanding.

    Best Regards,
    The 8Theme Team

    #412896 Copied
    Avatar: Suit4u.co
    Suit District
    Participant
    September 3, 2024 at 14:38

    Ok, thanks but what about the back-to-stock notification? As this also not showing on every single page as based on the previous comments.

    #412905 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 4, 2024 at 16:17

    Dear @Suit District
    The ‘back in stock’ notification is the same as waitlist. Someone names it like Waitlist while others like to name it as ‘Back in stock’ notify. As you are using the Single product builder based on Elementor you should add the appropriate element in the builder content.
    Kind regards, Jack Richardson

    #413054 Copied
    Avatar: Suit4u.co
    Suit District
    Participant
    September 4, 2024 at 16:26

    Hi Jack,
    Yes, we are using the Single Product Elementor template but the Waitlist didn’t show on every page where the actual item was out of stock.

    #413057 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 5, 2024 at 07:28

    Hello @Suit District

    Could you please, provide us the URL left in private area so we could check it by yourself. Also as @Andrew Mitchell previously answered you:

    This feature is currently available exclusively for simple products.

    So, maybe it is the case where non-simple product is displayed and there is Waitlist feature missing.

    Kind regards, Jack Richardson

    #413100 Copied
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 5, 2024 at 11:55

    Dear Suit District,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #413146 Copied

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