Header > Promo Text position changes on all pages except home page?

This topic has 3 replies, 3 voices, and was last updated 1 months, 3 weeks ago ago by Andrew Mitchell

  • Avatar: sethr
    sethr
    Participant
    September 3, 2024 at 16:32

    Hello, I have a weird artifact that a started noticing a few days ago, but don’t have any ideas what might have changed to cause it. I leverage the promo text feature in the header builder. It works flawlessly on the HOME page, but when you navigate to any other page—keep your eye on it—just the copy shifts a few pixels down on the Y axis. You can actual see during page load that it starts in the right spot, then shifts down? Again, only on subpages—not the home page. I am struggling to identify what to look for to solve this bug. Thanks in advance for any pointers.

    https://drinkfable.com/ < promo text works perfectly https://drinkfable.com/shop/ < copy shifts down screenshots also provided

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    2 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    September 4, 2024 at 07:12

    Hello, @sethr,

    Thank you for contacting us and for using XStore.

    We would like to guide you through the process of adding a custom CSS code to address your issue. Please follow the steps below:

    1. Navigate to XStore.
    2. Select ‘Theme Options’.
    3. Click on ‘Theme Custom CSS’.
    4. Proceed to ‘Global CSS’.

    Please insert the following code:

    .text-nowrap {
        overflow: unset !important;
    }

    We trust that this adjustment will resolve the issue you are experiencing.

    If the issue persists, Please provide your site wp-admin access in the private content area so that we can check your settings and help you.

    Best Regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 4, 2024 at 14:43

    Dear sethr,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

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The issue related to '‘Header > Promo Text position changes on all pages except home page?’' has been successfully resolved, and the topic is now closed for further responses

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