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Xstore AI Assistant doesn’t work, no content is generated

This topic has 2 replies, 2 voices, and was last updated 2 months, 2 weeks ago ago by Rose Tyler

Snapp

Participant

September 4, 2024 at 11:07

Hi, we generate API Key from Open AI 4.0 and already set it up in the backoffice of our shop. If we try to generate content only the product is updated without any changes.
Could you be so kind and help us?
Regards snap

Please, contact administrator
for this information.

#412995 Copied Theme version: 9.3.15

1 Answer

Rose Tyler

Support staff

September 4, 2024 at 12:18

Hello, Snapp,

Thank you for reaching out to us.

Please record a video of your actions and the problem.

To better understand and resolve the issue you are experiencing, we kindly request that you provide us with a video recording of the actions leading to the problem. Additionally, please include the URLs of the pages featured in the video.

For a more thorough assessment, we would also appreciate temporary access to your wp-admin. This will enable us to diagnose the issue more effectively.

Warm Regards,
The 8Theme Team

#413009 Copied
Tagged: ai assistant not working, fix xstore ai in wordpress, no content generation, woocommerce themes problems, woocommerce xstore assistant failure, wordpress xstore troubleshooting, xstore ai assistant issues
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