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Sticky Header overlapping the page . i want to disable it but unable to do that

This topic has 8 replies, 2 voices, and was last updated 1 weeks ago ago by Tony Rodriguez

Ram Yadav

Participant

September 4, 2024 at 18:35

i have tried everything but unable to disable this sticky header its almost covering my page and its very irritating …i want to disable this feature.

in these forum chats i read and tried that things not working .. so how can i disable it

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#413069 Copied Theme version: 9.3.18

7 Answers

Tony Rodriguez

Support staff

September 5, 2024 at 07:00

Hello, @Ram Yadav,

Thank you so much for purchasing our theme and contacting our support center.

Please provide your site wp-admin access in the private content area so that we can check your settings and help you.

Thank you for your patience and cooperation. We look forward to resolving this issue for you promptly.

Best Regards,
8Theme’s Team

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for this information.

#413092 Copied

Ram Yadav

Participant

September 7, 2024 at 08:59

one more thing i have made a mega menu but that is not working properly … as when i hover the cursor on then it visible to me but when i go down to select from menus it disappear automatically….i mean to say that i can only see the contents of mega menu when i hover the cursor but when go down to select from menus it disappear …also i am not able to see all contents of mega menu i am unable to scroll down in mega menu so the lower area’s content of mega menu invisible …so plz look into it and resolve this too

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#413426 Copied

Tony Rodriguez

Support staff

September 7, 2024 at 11:42

Hello, @Ram Yadav,

Thank you for providing the wp-admin access.

1/ We are pleased to inform you that the issue you reported has been successfully resolved. To ensure the changes are reflected on your end, please clear your browser’s cache and revisit your site.

Additionally, we have disabled the XStore sticky header under the Header Builder via Elementor. For more detailed information and to enhance your experience with our theme, we encourage you to review our documentation. You can access it at the following link: (https://xstore.helpscoutdocs.com/article/212-new-xstore-header-builder-with-elementor).

2/ For your convenience, we have recorded a tutorial video that demonstrates how to manage the new mega menu. Please view this video in the private content area for further guidance.

We hope you find these updates helpful. Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

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#413445 Copied

Ram Yadav

Participant

September 11, 2024 at 14:36

my search bar is not optimized . its a gifting items store so obviously anyone who buy from it will search like “gift for 2 year old kid ” or “toy for a 2 year old kid ” but when i am searching terms like this there is showing nothing . when i type the exact name of the product then its showing me the product.

so the problem is a very few number of people will come and search the product with its exact name 90% people will come and search for the ideas . so i want that the search bar give solutions to my customers .. give them ideas and show all the products related to their searching terms … how can i do that or if you can fix it then plz fix it

#413977 Copied

Tony Rodriguez

Support staff

September 12, 2024 at 08:08

Hello, @Ram Yadav,

Thank you for reaching out to us.

Upon reviewing your website, we noticed that you are utilizing the Xstore pop-up search widget in the header. To address the issue you are experiencing, we recommend enabling the Ajax search option. Please adjust the settings to “Search after x symbols,” then save and republish your changes. For further clarification, you may refer to the image provided in the private content area.

We trust this solution will be effective.

For future assistance, we kindly ask that you initiate a new topic for each distinct issue on our support forum. This practice helps us maintain organized support threads and ensures you receive timely and accurate responses.

Best regards,
The 8Theme Team

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#414032 Copied

Ram Yadav

Participant

September 13, 2024 at 07:59

its not working buddy i have made the changes u ask for but its still not showing the results. when search for exact name of the product then its showing me the product unless its showing nothing like related products to customer’s search terms .

plz resolve it i am just frustrated with this … make necessary changes if u want but resolve this issue …my website launch is just delaying day by day bcoz of these such things .. plz resolve it

#414192 Copied

Tony Rodriguez

Support staff

September 13, 2024 at 08:51

Hello, @Ram Yadav,

Thank you for your response.

1/ Unfortunately, we do not have the option you are looking for.

2/ By default, the way the search works now is not a bug, but the behavior that is embedded in it at the moment, to change it, you need to rewrite the code to a large extent, and such customization will take a lot of time, and that additional customization is not covered by the basic support that we can provide here on the forum. should you require further customization, we invite you to submit your request via our customization panel at the following link: https://www.8theme.com/account/#etheme_customization_panel.

OR Please post your request on our Taskboard at https://www.8theme.com/taskboard/ -If it receives enough votes from other customers, our development team will consider adding it in one of the upcoming updates.

Additionally, You can try to use third-party search plugins that include the desired functionality.
We don’t give a guarantee for full theme compatibility with all 3-rd party plugins.

Thank you for your understanding.

Best regards,
The 8Theme Team

#414205 Copied
Tagged: disable sticky header woocommerce, fix overlapping header wordpress, resolve wordpress header overlap, troubleshoot woocommerce sticky header, woocommerce header overlap solution, wordpress templates sticky header, wordpress woocommerce overlapping issue
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