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Force show coupon field on cart and checkout pages

This topic has 2 replies, 2 voices, and was last updated 2 weeks, 1 days ago ago by Jack Richardson

HUSSTLE

Participant

September 5, 2024 at 14:34

Is there an issue with the most recent version of XStore that is preventing a logged in user from seeing the “COUPON FIELD” on both the cart and checkout pages?

Additionally, is there any PHP code I can add to functions.php file to add a constant COUPON FIELD in the “YOUR ORDER” details to the right of the CART or CHECKOUT page?

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1 Answer

Jack Richardson

Support staff

September 5, 2024 at 15:43

Dear @HUSSTLE,

We have reviewed your website as unregistered users and confirmed that the coupon fields are displayed correctly. To further investigate the issue for logged-in customers, we kindly request that you provide us with the appropriate wp-admin access credentials via a secure method.

Additionally, it is important to note that the recent update is unlikely to be the cause of this issue, as there were no modifications made to the checkout or cart pages. We also suggest checking whether the problem persists when using a default theme, such as Storefront, which may help isolate the issue from our theme but be the issue of WooCommerce plugin or some settings of the plugin.

Regarding your query about altering the position of the coupon code on the checkout page, we recommend utilizing our Checkout Builder. This tool allows you to configure various settings, including the position of the coupon field. You can find more details and a visual guide here: https://prnt.sc/26Jd3k1wxDtW. For comprehensive instructions, please refer to our documentation: https://xstore.helpscoutdocs.com/article/194-xstore-checkout-page-builder-with-elementor. Additionally, our XStore theme includes various other builders that could enhance your store’s functionality and appearance. More information on these features can be found here: https://xstore.helpscoutdocs.com/category/182-xstore-builders.

We look forward to your response and are here to assist you with any further inquiries.

Best Regards,
Jack Richardson
The 8Theme Team

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Tagged: cart page customization, force coupon display, show coupon field, woocommerce cart enhancement, woocommerce templates, wordpress checkout pages
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