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Shipment tracking change font color when new page opens

This topic has 9 replies, 3 voices, and was last updated 3 months, 1 weeks ago ago by Juergen

Juergen

Participant

September 6, 2024 at 09:29

When I enter the customer’s order number and email address in the shipment tracking, a new page opens.

However, the entire text is black.

https://www.dropbox.com/scl/fi/2m9iuvtpvij7lt2qho1c7/2024-09-05_17-04-33.jpg?rlkey=kz07xg8pdrkrikqe2ls1vyjtf&dl=0
How can this be changed?

#413259 Copied Theme version: 9.4.1

8 Answers

Rose Tyler

Support staff

September 6, 2024 at 12:32

Hello, Juergen,

Thank you for getting in touch with us.

To assist you further, could you please provide the specific customer order number and email address that you are entering? This information will help us to better understand and resolve the issue you are experiencing.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#413298 Copied

Juergen

Participant

September 6, 2024 at 12:54

Hi Rose,

order number is: 6968 and Email: harald.brosch@kabelmail.de

#413324 Copied

Jack Richardson

Support staff

September 6, 2024 at 15:35

Dear @Juergen,

I hope this message finds you well. We have reviewed your website and observed that it predominantly uses a dark mode theme. To enhance the visual experience, we recommend setting the theme to its Dark version in the Theme Options. You can adjust this setting by following this link: https://prnt.sc/tZF2AUzFz8dQ.

Additionally, it appears that the text color across your website is currently set to black. For better readability and aesthetic balance, we suggest changing the text color to lighter shades such as #f7f7f7 or #fff. You can view this recommendation here: https://prnt.sc/wfPtz8stUOz2.

We encourage you to implement these changes yourself to become more familiar with the Theme Options configuration. This knowledge will undoubtedly be beneficial for managing this and future websites.

Thank you for your attention to these suggestions. Should you need any assistance or have any questions, please do not hesitate to contact us.

Best Regards,
Jack Richardson
8Theme’s Team

#413358 Copied

Juergen

Participant

September 6, 2024 at 21:18

The template does not work in dark mode. We have chosen a dark grey background.

If I change the font to white, the black font in the checkout disappears.
https://www.dropbox.com/scl/fi/7wzbr4mzc7ssdrtpekikk/2024-09-06_20-43-53.jpg?rlkey=yqkvm9g8co8vcj3ss2che92km&dl=0

On the page where you couldn’t see the font at all before, part of the text is now visible in white.

https://www.dropbox.com/scl/fi/8q0xokfyrtftiqhd2ahuo/2024-09-06_20-38-51.jpg?rlkey=0v9njgy4jthboihxzxtppci37&dl=0

So the error must lie somewhere else. I guess I need a css code to fix this problem

#413388 Copied

Jack Richardson

Support staff

September 7, 2024 at 09:44

Hello @Juergen
In such case we added few lines CSS solution for the section on requested page -> https://prnt.sc/QuX7k2ZRJrj3.
Could you please, clear your browser cache and check now ?
Kind regards, Jack Richardson

#413435 Copied

Juergen

Participant

September 7, 2024 at 10:08

Hi Jack,

Many thanks for the quick help.
When I enter the order number and email address in the shipment tracking, everything remains white and I can’t read what I have entered.
Could you fix this ‘bug’?

https://heatmebox.com/sendung-verfolgen/

#413439 Copied

Jack Richardson

Support staff

September 9, 2024 at 08:00

Hello @Juergen
Please, check now !
Kind regards, Jack Richardson

#413613 Copied

Juergen

Participant

September 9, 2024 at 08:15

Hi Jack,
now it is perfect. Thank you very much.

Juergen

#413618 Copied
Tagged: change font color, e-commerce shipment update, improve online store functionality, new page open effect, woocommerce shipment tracking, wordpress templates customization, wordpress woocommerce guide
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Shipment tracking change font color when new page opens

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