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Problem after import demo with icon and html content

This topic has 3 replies, 3 voices, and was last updated 2 weeks ago ago by Jack Richardson

Mick

Participant

September 6, 2024 at 11:19

hi
i import demo content on my wordpress and y have two problems.
You can see attached file.
Html code on images (homepage)
and arrow on slider with no icons
ans other problem : it’s impossible to activate the addon : XStore Advanced Sticky Header
regards

Please, contact administrator
for this information.

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support staff only.

#413277 Copied Theme version: 9.4.1

2 Answers

Tony Rodriguez

Support staff

September 6, 2024 at 11:39

Hello, @Mick,

Thank you so much for purchasing our theme and contacting our support center.

We are pleased to inform you that the issue you reported has been successfully resolved. To ensure that the changes are reflected on your end, we kindly ask you to clear your browser’s cache and then revisit your site.

Additionally, we recommend using only one page builder at a time on your site to prevent any potential conflicts or inconveniences. Please note that the WPBakery Page Builder is currently activated on your site.

We hope this resolves your concerns. Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best regards,
The 8Theme Team

#413281 Copied

Jack Richardson

Support staff

September 6, 2024 at 12:40

Hello @Mick

We uploaded a fix in /plugins/xstore-advanced-sticky-header/inc/activator.php file and activated the plugin on your web-site. In the nearest time we will release the official update for our XStore advanced sticky header plugin (v1.0.2) so you will not lose any changes we made.

Please, check now !

Also, we invite you to read the documentation of plugin -> https://xstore.helpscoutdocs.com/article/184-xstore-advanced-sticky-header-plugin.

Kind regards, Jack Richardson

#413303 Copied
Tagged: demo import fixes, html content errors, icon problems, import demo issues, woocommerce troubleshooting, wordpress import solutions, wordpress woocommerce templates
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