After Update the theme, New pathcer showing

This topic has 8 replies, 3 voices, and was last updated 3 months, 2 weeks ago ago by Rose Tyler

  • Avatar: Bagwani
    Bagwani
    Participant
    September 6, 2024 at 12:18

    Hello Dear Team,

    I recently updated my XStore theme to version 9.4.1 and also updated the core plugin. However, after the update, a patcher keeps showing up. What should I do about this?

    Is it necessary to apply it, and what changes will it make to the website?

    Will it have any negative impact? This is the first time I’ve seen this patcher, so please guide me on what to do.

    Regards,
    BAGWANI

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    support staff only.
    7 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    September 6, 2024 at 12:45

    Hello, @Bagwani,

    Thank you for reaching out to us with your concern.

    Please read our theme documentation here: https://www.8theme.com/documentation/docs/how-to-use-xstore-patcher/

    We hope this helps. Should you have any further questions or require additional assistance, please do not hesitate to contact us.

    Best regards,
    The 8Theme Team

    Avatar: Bagwani
    Bagwani
    Participant
    September 6, 2024 at 12:52

    Hello Dear Team,

    I’ve read the article, and it only says whether you should apply it or not.

    According to you, is this patcher necessary for my website or not?

    I’m giving you access to my website; could you please check it and let me know?

    Please help me understand this clearly.

    Thanking You in Advance.

    Regards,
    BAGWANI

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    September 6, 2024 at 12:59

    Hello, @Bagwani,

    We would like to inform you that a new patch is necessary for your website’s optimal performance. Please apply this patch at your earliest convenience to avoid any potential issues.

    We trust that this update will be beneficial for you. Should you require any assistance or have any questions, please do not hesitate to contact us.

    Best Regards,
    The 8Theme Team

    Avatar: Bagwani
    Bagwani
    Participant
    September 6, 2024 at 13:16

    Hello Dear Team,

    As you said, I applied the Patch.

    Thanks

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    September 6, 2024 at 13:21

    Hello, @Bagwani,

    You are welcome!

    Best Regards,
    The 8Theme Team

    Avatar: Bagwani
    Bagwani
    Participant
    September 6, 2024 at 13:27

    Hello Dear Team,

    I installed the patcher, but it was supposed to fix an issue with “Ajax Search.” However, the problem still isn’t resolved. When I search for “almond oil” on the website, related products appear, but clicking on them doesn’t produce any response.

    Can you please check this and see what’s wrong?

    Regards,
    BAGWANI

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 6, 2024 at 16:01

    Hello, @Bagwani,

    We’ve checked the search on your site and it works fine. Please clear cache.

    Private Content

    Best Regards,
    The 8Theme Team

    Please contact administrator
    for this information.
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