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Use Loco to translate the menu of the member account, but the page does not appear to be synchronize

This topic has 4 replies, 3 voices, and was last updated 2 months, 1 weeks ago ago by Jack Richardson

Kuma

Participant

September 7, 2024 at 05:55

Hi,
I used Loco to translate the pull-out menu of my member account,
but some pages (home page & shop page) were not synchronized.
Other pages were successfully translated.
How should I adjust it? thank you

In addition, I have previously asked the team to help improve the problem that the mobile menu and filter screen will be blocked by the footer.
I am very grateful to the team for providing CSS syntax to correct it.
The mobile menu part has been solved, but the filter will still be blocked.
This part I still need to ask the team for advice.

Thanks again to the team for your help, it’s great to have your team.

Please, contact administrator
for this information.

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#413405 Copied Theme version: 9.3.15

3 Answers

Tony Rodriguez

Support staff

September 7, 2024 at 09:39

Hello, @Kuma,

Thank you for choosing XStore as your WooCommerce WordPress theme.

1/ To better assist you with your issue, could you kindly provide a screenshot of the specific problem you are encountering? Additionally, please include the URL of the page where the issue is occurring.

2/ To better understand the issue you are experiencing, we kindly request that you record a video demonstrating your actions and the problem. Please upload this video to any file-sharing service and provide us with the link.

We appreciate your cooperation and look forward to resolving your query promptly.

Best regards,
The 8Theme Team

#413434 Copied

Kuma

Participant

September 7, 2024 at 09:58

Hi, Tony
Below is the link to the video.
Thank you so much.

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for this information.

#413438 Copied
Jack Richardson

Support staff

September 9, 2024 at 07:47
Hello @Kuma

1/ Currently we don’t see any issues about Loco translate plugin for account content, please, check the private area.
2/ You can try to add next custom CSS to Theme Options -> Theme Custom CSS to prevent scrolling the page once if the off-canvas opened:
```
.off-canvas-sidebar-opened {
    overflow: hidden;
}
```
Kind regards, Jack Richardson

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for this information.
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Tagged: fix woocommerce sync, loco translate wordpress, menu translation issues, synchronize member account, woocommerce themes translation, wordpress loco plugin
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