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Urgent: Prod Page Issues and Autoplay Video Problem

This topic has 2 replies, 2 voices, and was last updated 3 months, 1 weeks ago ago by Rose Tyler

DashDoor

Participant

September 8, 2024 at 13:51

Dear 8theme Member,
I am writing to express my concern regarding the product page design you created for my website.

Please, contact administrator
for this information.

#413546 Copied Theme version: 9.3.18

1 Answer

Rose Tyler

Support staff

September 8, 2024 at 15:05

Hello, DashDoor,

Thank you for reaching out to us with your concerns.

1/ “I have followed the instructions provided in your email” – please provide screenshots.
Additionally, please record some videos for a better understanding of your actions and the problem.

2/ ” I have placed a video on the product page, and the autoplay button is enabled. However, the video does not automatically play when I navigate to it.” – please provide the URL of the product you mentioned.

Best Regards,
8Theme’s Team

#413559 Copied
Tagged: autoplay video problem, best selling, prod page issues, urgent problem, woocommerce themes
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