Return to previous page

I get an error message from WordPress:xstore-child/woocommerce/checkout/review-order.php version…

This topic has 12 replies, 3 voices, and was last updated 1 months, 1 weeks ago ago by Juergen

Juergen

Participant

September 8, 2024 at 15:24

I get an error message from WordPress:

https://www.dropbox.com/scl/fi/z91djg2z73m6o9q96xwmj/2024-09-08_16-18-03.jpg?rlkey=r15dn7rgxlodtni0c968r2yj8&dl=0

I have tried different funnel plugins, maybe one of them caused the error message.
What can I do?

#413563 Copied Theme version: 9.4.1

11 Answers

Rose Tyler

Support staff

September 8, 2024 at 15:46

Hello, Juergen,

Thank you for reaching out to us with your concern.

Have you clicked here – https://prnt.sc/JovH1ntL0-fe ?

Best Regards,
8Theme’s Team

#413566 Copied

Juergen

Participant

September 8, 2024 at 15:52

Does it make sense to reinstall the template?

#413568 Copied

Rose Tyler

Support staff

September 8, 2024 at 16:01

Hello, Juergen,

All instructions should be there. Please click here https://prnt.sc/JovH1ntL0-fe and hover here https://prnt.sc/UvGbOAuH1ZHQ

This comes from the child theme and your changes there, not from the parent theme, so reinstallation is not required.

Provide temporary wp-admin and FTP access, in case you need further assistance from our side.

Best Regards,
8Theme’s Team

#413573 Copied

Juergen

Participant

September 8, 2024 at 17:41

See private content area

Please contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#413578 Copied

Juergen

Participant

September 8, 2024 at 21:59

I do not know what do to with review-order.php

Please contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#413590 Copied

Jack Richardson

Support staff

September 9, 2024 at 12:37

Dear @Juergen,

We hope this message finds you well.

We have completed the procedure as outlined in the provided instructions. You can review the details at the following link: https://prnt.sc/h9YhhBVXwKZ9.

Should you require additional information on how to correctly address the issue with incompatible files, we recommend reviewing our comprehensive response to a similar query from one of our clients. This information is available at: https://www.8theme.com/topic/problem-after-update-8/#post-412981.

Please, check now !

Thank you for your attention to this matter. We look forward to your feedback.

Best Regards,
Jack Richardson
The 8Theme Team

#413674 Copied

Juergen

Participant

September 9, 2024 at 13:19

Hi Jack,

could you explain in a few words how did you fix the problem with the review-order.php?

If the same problem occurs again, how can I solve it myself? What exactly did you do with the file?

Thank you for fixing the problem.

#413686 Copied

Jack Richardson

Support staff

September 9, 2024 at 14:16

Dear @Juergen,

We have provided detailed instructions on the topic mentioned -> https://www.8theme.com/topic/problem-after-update-8/#post-412981, please, take your time and read our answer to fully understand the solutions we made for that client, as it may be useful for you later. Additionally, we have followed the steps outlined in the popup, which we recommend you review at your earliest convenience: https://prnt.sc/h9YhhBVXwKZ9.

To clarify, here are the simple steps we undertook:
1. We accessed and opened both the child-theme file and the parent theme file.
2. We utilized https://www.diffchecker.com/ to compare these two files.
3. We integrated the content from xstore/woocommerce/review-order.php into child-theme/woocommerce/review-order.php and applied the modifications made in child-theme files identified in the comparison from step 2.
4. We navigated to the System Status page in the XStore Control Panel and cleared the cache by clicking the appropriate button.

Should you need further assistance or have any questions, please do not hesitate to contact us.

Best Regards,
Jack Richardson
The 8Theme Team

#413694 Copied

Juergen

Participant

September 9, 2024 at 14:36

Hi Jack,

thank you for your help again.

Short question: Does it make sense to make a backup copy of the review-order.php? If so, could I import this backup file in the event of a future problem?

#413705 Copied

Jack Richardson

Support staff

September 9, 2024 at 15:30

Hello @Juergen

Short answer: There is no need to make the backup of such file, as it is already compatible with the latest version of our theme and next compatiblity requirement will be needed only in case that file will be modified in our parent theme, but mostly this one is was modified before only 2 times for all time.
If the main issue is solved, please, mark this topic as closed.

Kind regards, Jack Richardson

#413718 Copied

Juergen

Participant

September 9, 2024 at 15:31

Thank you again.

#413719 Copied
Tagged: solving woocommerce errors, troubleshooting wordpress issues, wordpress error message, wordpress woocommerce themes, xstore-child/woocommerce/checkout/review-order.php
Viewing 12 results - 1 through 12 (of 12 total)

The issue related to '‘I get an error message from WordPress:xstore-child/woocommerce/checkout/review-order.php version…’' has been successfully resolved, and the topic is now closed for further responses

I get an error message from WordPress:xstore-child/woocommerce/checkout/review-order.php version…

Recent Topics

Helpful Topics

Useful links WooCommerce & WordPress

Browse by popular tags:

Explore our best WordPress WooCommerce Themes collection