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When i clicked on breadcrumbs option its not loading

This topic has 6 replies, 2 voices, and was last updated 3 weeks, 5 days ago ago by Tony Rodriguez

shounak_65753

Participant

September 9, 2024 at 08:07

on xtore dashboard when i clicked on options like Breadcrumb,typography etc
its not loading the content its showing loading symbol.

Files is visible for topic creator and
support staff only.

#413617 Copied Theme version: 9.3.18

5 Answers

Tony Rodriguez

Support staff

September 9, 2024 at 08:18

Hello, @shounak_65753,

Thank you for contacting us and for using XStore.

We suggest disabling all third-party plugins (including cache plugins and CDN ) that do not come bundled with XStore (https://xstore.helpscoutdocs.com/article/36-included-plugins ), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

Please note that you should take a complete backup of your site before proceeding.

In addition, please provide your site’s WP Admin URL and credentials in the private content area of this topic, so that we can look into it further and help you:

WP Admin URL:
WP Admin Username:
WP Admin Password:

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#413619 Copied

shounak_65753

Participant

September 9, 2024 at 09:57

i have deleted the plugins
but its still not opening
delete the more un – required plugins if requires

and main header is also not opening!

Please contact administrator
for this information.

#413636 Copied

Tony Rodriguez

Support staff

September 9, 2024 at 11:17

Hello, @shounak_65753,

We are writing to inform you that the issue you reported has been successfully resolved.

Please take a moment to review your website. We recommend clearing your browser’s cache before doing so to ensure that you are viewing the most recent changes.

Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Thank you for your cooperation.

Best regards,
The 8Theme Team

#413655 Copied

shounak_65753

Participant

September 10, 2024 at 08:22

thank you!

#413777 Copied

Tony Rodriguez

Support staff

September 10, 2024 at 08:27

Hello, @shounak_65753,

You are welcome.

Best regards,
The 8Theme Team

#413778 Copied
Tagged: fix breadcrumbs loading issue woocommerce, guide to fix woocommerce breadcrumbs issue, resolve woocommerce breadcrumbs issue, troubleshoot woocommerce templates breadcrumbs issue, woocommerce breadcrumbs loading problem solution, wordpress woocommerce breadcrumbs not loading, wordpress woocommerce templates troubleshooting
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When i clicked on breadcrumbs option its not loading

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