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Issue with Mobile View Showing Maintenance Mode

This topic has 4 replies, 3 voices, and was last updated 2 months, 1 weeks ago ago by Andrew Mitchell

Mohammed Hsanin

Participant

September 10, 2024 at 16:51

A problem with the phone screen when I try to access the websiteDear Support Team,

I am experiencing an issue with my website when accessing it from mobile devices. The site appears to be in maintenance mode, despite the fact that I have not enabled this setting. I have checked everything I know to verify the settings, but I have not been able to find a solution.

Could you please assist me in resolving this issue as soon as possible?

Thank you for your support.

Best regards, Mohamed Hsanin.

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support staff only.

#413887 Copied Theme version: 9.4.1

3 Answers

Tony Rodriguez

Support staff

September 11, 2024 at 05:47

Hello, @Mohammed Hsanin,

Thank you so much for purchasing our theme and contacting our support center.

We have reviewed your website using a personal mobile device and are pleased to inform you that we did not encounter any issues. For your reference, we have uploaded a screenshot in the private content area of our correspondence.

Should you continue to experience difficulties, we kindly ask that you clear your mobile browser’s cache and attempt to access the website once again.

If the problem persists, please inform us of the specific mobile device you are using. Additionally, we request that you provide us with access to your site’s wp-admin in the private content area. This will enable us to examine your settings more closely and assist you effectively.

Thank you for your attention to this matter. We look forward to resolving any issues promptly.

Best regards,
8Theme’s Team

Please contact administrator
for this information.

#413898 Copied

Mohammed Hsanin

Participant

September 11, 2024 at 09:56

❤️❤️❤️✨

#413930 Copied

Andrew Mitchell

Support staff

September 11, 2024 at 09:56

Dear Mohammed Hsanin,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#413931 Copied
Tagged: fix woocommerce mobile view, issue solving, mobile view maintenance mode, woocommerce maintenance mode problem, wordpress mobile issue, wordpress woocommerce themes
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Issue with Mobile View Showing Maintenance Mode

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