PRODUCTS ARCHIVE WITH ELEMENTOR – DOES NOT WORK PROPERLY.

This topic has 4 replies, 3 voices, and was last updated 1 months ago ago by Luca Rossi

  • Avatar: OnlyCBD
    OnlyCBD
    Participant
    September 12, 2024 at 09:44

    Hello.
    I leave you the information of the problem in Private Content Area:

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    September 12, 2024 at 11:18

    Hello, @OnlyCBD,

    Thank you for reaching out to us.

    I have successfully logged into your site and reviewed the two custom product archive layouts you have created using Elementor, namely “Categorias” and “Tienda.” These layouts are visible in screenshots 1, which you can find in the private content area.

    Upon examining the conditions set for these layouts, it appears that the “Tienda” layout is designated for the Shop page, while the “Categorias” layout is applied to all product archive pages.

    Further, I have inspected the “Tienda” and various other random product category pages. I am pleased to report that everything is functioning correctly, and the CSS is also performing as expected. For your reference, please see screenshots 2, 3, 4, and 5 in the private content area.

    It seems likely that the issue you are experiencing may be related to caching. I would recommend clearing your cache to see if this resolves the problem. If the issue persists or if the results are not as you intended, please provide a more detailed description of the problem. Including additional screenshots would be immensely helpful for our understanding and to assist you further.

    Thank you for your cooperation.

    Best Regards,
    8Theme’s Team

    Please contact administrator
    for this information.
    Avatar: OnlyCBD
    OnlyCBD
    Participant
    September 18, 2024 at 12:46

    Hello.
    We are reducing plugins and loading time.

    The problem is when I add “Archive products” on Elementor the style is not saved.

    Pls check on Private content area.

    Please contact administrator
    for this information.
    Avatar: Justin
    Luca Rossi
    Support staff
    September 19, 2024 at 07:51

    Dear @OnlyCBD,

    We hope this message finds you well. We guess it’s a potential bug with Elementor, and we believe upgrading to the latest version of Elementor Pro might resolve the issue. Could you kindly assist us with this upgrade at your earliest convenience?

    Thank you for your attention to this matter.

    Best regards,
    8Theme’s Team.

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