There are new texts from the “waiting list” feature that do not translate.

This topic has 11 replies, 4 voices, and was last updated 1 months, 4 weeks ago ago by Andrew Mitchell

  • Avatar: Carneiro
    Carneiro
    Participant
    September 13, 2024 at 01:23

    There are new texts from the “waiting list” feature that do not translate.

    Please confirm that the pop-up texts are all in the site’s translation file

    Please, contact administrator
    for this information.
    10 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 13, 2024 at 07:20

    Hello, Carneiro,

    Thank you for reaching out to us with your inquiry.

    Have you synchronized translation – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ ?

    Could you provide temporary wp-admin and FTP access?

    Best Regards,
    8Theme’s Team

    Avatar: Carneiro
    Carneiro
    Participant
    September 13, 2024 at 11:07

    yes, I did the sync

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 13, 2024 at 11:13

    Hello, Carneiro,

    You need to rename theme translation files and change their locations – https://prnt.sc/0wlooQ4kjAT6 to xstore-pt_BR.po and /wp-content/languages/themes/ folder (System location).

    Best Regards,
    8Theme’s Team

    Avatar: Carneiro
    Carneiro
    Participant
    September 13, 2024 at 17:27

    the phrase that is not translated does not come from the theme, but from the core plugin.

    Now the page needs to be translated

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 15, 2024 at 07:21

    Hello, Carneiro,

    Theme Options > WooCommerce (Shop) > Ulubione > Empty Wishlist Content > Edit content via Text tab.

    Best Regards,
    8Theme’s Team

    Avatar: Carneiro
    Carneiro
    Participant
    September 15, 2024 at 12:02

    It’s not the wish list, it’s the wait list, and there is no option for that.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 15, 2024 at 13:50

    Hello, Carneiro,

    We appreciate your prompt response.

    Please provide the URL of page from your screenshot and temporary FTP access.

    Best Regards,
    8Theme’s Team

    Avatar: Carneiro
    Carneiro
    Participant
    September 15, 2024 at 19:40

    Ok.

    Please contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 16, 2024 at 10:35

    Dear @Carneiro,

    I hope this message finds you well.

    We have made several modifications to the XStore Core plugin files on our server to enhance translation functionality. We kindly request that you review these changes at your earliest convenience.

    Please be assured that all modifications will be incorporated in the upcoming theme update.

    Thank you for your attention to this matter.

    Best Regards,
    Jack Richardson
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 16, 2024 at 11:08

    Dear Carneiro,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

  • Viewing 11 results - 1 through 11 (of 11 total)

The issue related to '‘There are new texts from the “waiting list” feature that do not translate.’' has been successfully resolved, and the topic is now closed for further responses

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