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Waiting list option is not working on the website

This topic has 10 replies, 4 voices, and was last updated 1 months, 2 weeks ago ago by Andrew Mitchell

ricky093

Participant

September 13, 2024 at 11:43

Hi there, i have activated the waiting list option on my wordpress but nothing is changing. I tried to change all the options of the product to see if there was any kind of setting to change in the product, something like quantity or else but nothing seems working.

Another thing is the button on the header “Get started”, can’t find the option to remove it.
I tried to change the product page settings too but they didn’t change for some reason.

Thanks for helping

Please, contact administrator
for this information.

#414251 Copied Theme version: 9.4.1

9 Answers

Rose Tyler

Support staff

September 13, 2024 at 12:53

Hello, Ricky093,

Thank you for reaching out to us with your concerns. We understand the importance of ensuring that all features on your WordPress site function correctly, and we are here to assist you.

1/ Single Product Builder via Elementor > edit template > add Waitlist element.

2/ Header Builder via Elementor > edit template > https://prnt.sc/TrjR1FaWIKDm
We’ve removed the button for you.

3/ Please update the Elementor plugin to the latest version, clear the cache, and check how it works then.
Record a video of the problem for us.

Best Regards,
8Theme’s Team

#414268 Copied

ricky093

Participant

September 13, 2024 at 15:51

You guys are fantastic!!! Thanks for answering so fastly and for the help.

I’m sorry to disturb but i change some settings while i was searching for others. My cart symbol goes away from the mobile header, the menu item changes colour and i’m not able to understand to ho put it back. https://prnt.sc/x081mTpNummv
And one more thing, how can i change the shop page? I was trying to open the shop page with elementor but it did not open for some reason.

#414303 Copied

ricky093

Participant

September 14, 2024 at 13:35

Hi, i resolved for the menu option. Just remains the shop page buttons.

#414373 Copied

Jack Richardson

Support staff

September 16, 2024 at 09:47

Dear @ricky093,

I hope this message finds you well. To enable the display of the Waitlist button on your Shop page, which has been created using the Elementor builder, it is necessary to activate the Stock Status option of Archive products widget in Elementor editor. You can do this by following this link: https://prnt.sc/aIYKQ38YDeeN. Please select the ‘Out of stock’ status, or you may leave the option for ‘Show for stock statuses only’ unselected to allow all stock statuses to be displayed on each product. This is required as our Waitlist button is displayed in addition only after stock status html output for ‘outofstock’ products.

We encourage you to review the changes on your website by visiting this link: https://prnt.sc/ysqrLRnt5F-z.

Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
Jack Richardson
The 8Theme Team

#414493 Copied

ricky093

Participant

September 20, 2024 at 10:52

Hi there, thanks for answering. Would like to ask:
1: Can i use the waitlist button under other posts rather then the product? If yes, how?
2: How can i remove this delete button from the cart on the mobile version?
3: How can i edit the page that comes after an order has been registered on the website?

Files is visible for topic creator and
support staff only.

#415247 Copied
Jack Richardson

Support staff

September 20, 2024 at 13:03
Dear @ricky093,

1. The feature you inquired about is exclusively available for products only.

2. To implement the CSS modification you mentioned, please navigate to Theme Options -> Theme Custom CSS -> Global CSS. Insert the following code:
```
@media only screen and (max-width: 768px) {
    .product_list_widget li .et-delete, .product_list_widget li .et-remove-type2 {
        display: none;
    }
}
```
3. Regarding the thankyou page modification, it is important to note that it cannot be altered using visual builders like Elementor or WPBakery. Modifications can only be made directly in the file loaded from WooCommerce following successful actions on the checkout page. Should you wish to customize, you may locate the file at xstore/woocommerce/checkout/thankyou-advanced.php and replicate it within your child-theme folder. Please be aware that such customization falls outside our standard support scope. However, you can request specialized customization services at: https://www.8theme.com/account/#etheme_customization_panel.

Thank you for your understanding.

Best Regards,
Jack Richardson
The 8Theme Team
#415272 Copied
ricky093

Participant

October 4, 2024 at 18:57

Hi thanks a lot for answering. Just a quick help here. In the checkout page, when you go to enter the card number, the text appearing is in white and you are not able to see it if you don’t select it like in the picture. Can you give me a code or show me the potition where i can change it please? Black colour is good.

Files is visible for topic creator and
support staff only.

#417251 Copied

Jack Richardson

Support staff

October 5, 2024 at 09:07

Dear @ricky093,

We believe that the configuration you are inquiring about can be adjusted within the settings of your payment plugin. We kindly ask you to review these settings or reach out to the plugin’s support team for further assistance.

Additionally, we encourage our valued customers to create separate topics for distinct inquiries. This practice helps us address each issue more efficiently and keeps our support forum organized. Thank you for your understanding and cooperation in adhering to our forum rules.

Should your primary concern in this thread be resolved, we would appreciate it if you could mark this topic as closed.

Thank you for choosing 8Theme. Should you have any more questions, please do not hesitate to contact us.

Best Regards,
Jack Richardson
The 8Theme Team

#417292 Copied

Andrew Mitchell

Support staff

October 5, 2024 at 11:15

Dear ricky093,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#417311 Copied
Tagged: fixing woocommerce website problems, resolve woocommerce waiting list, woocommerce waiting list fix, woocommerce waiting list not working, wordpress themes waiting list issue, wordpress woocommerce waiting list solution
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Waiting list option is not working on the website

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