Error again of the page frontend about “Author Box” and “Post Info” xstore widgets

This topic has 4 replies, 3 voices, and was last updated 2 months ago ago by Luca Rossi

  • Avatar: ccnam
    ccnam
    Participant
    September 14, 2024 at 09:20

    Issue 1: The “author box” cannot be animated on hover

    Issue 2: “Post info” layout is messed up

    Please, contact administrator
    for this information.
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    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    September 14, 2024 at 12:52

    Hello, @ccnam,

    Thank you for contacting us and for using XStore.

    1/ Please Check System Requirements:

    Ensure that your web hosting environment meets the minimum requirements for the XStore theme. Please increase the memory limit as (512M) and max execution time 300 & max input vars minimum 4000 -Check the image for specific requirements here: https://imgur.com/Cyzquf8
    We kindly request that you, Please use PHP version 8.1.

    For this please contact your service provider and ask them to fix it.

    After that, Please clear your browser cache, server cache, or any cache mechanism and recheck again.

    We hope this helps. Should you have any questions or require further assistance, please do not hesitate to contact us.

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: ccnam
    ccnam
    Participant
    September 17, 2024 at 08:53

    I have update but still have error

    Avatar: Justin
    Luca Rossi
    Support staff
    September 18, 2024 at 05:30

    Dear @ccnam,

    We hope this message finds you well. We are pleased to inform you that we have successfully integrated the previously missing CSS codes into the project. We believe that all elements are now displaying correctly.

    Could you kindly take a moment to review the updates at your earliest convenience? Your feedback is highly valuable to us.

    Thank you for your attention to this matter.

    Best Regards,
    The 8Theme Team

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