This topic has 10 replies, 3 voices, and was last updated 2 months, 1 weeks ago ago by Bagwani
Hi Dear Team,
I hope you guys are well.
I recently applied a free shipping offer on my website and made it available for all zones. In the Sales Booster section, there was a progress bar & the progress bar cart/checkout page option, it’s showing free shipping for orders over ₹1999.
However, since I enabled free shipping for all orders, I tried changing the threshold from ₹1999 to ₹0. As soon as I did that, my entire website stopped working, and nothing is showing up. I am sending you a screenshot of the issue.
Please help fix this issue and set the threshold to ₹0 correctly. Instead of just displaying ₹0, I’d like a message that says, “Yes, congratulations! You’ve got free shipping all over India.”
I reverted the threshold back to ₹1999 for now to avoid confusion, but I need your help to fix it properly.
Thank you!
I’ve shared a screenshot showing how the website interface completely changed when I set the free shipping threshold to ₹0. Pls check it.
Access in Private Area.
Regards,
BAGWANI
Hello, Bagwani,
Thank you for reaching out to us.
Please provide FTP access.
For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.
Best Regards,
8Theme’s Team
Hello Dear Team,
I have given you access to my hosting, including full FTP access.
Please take a look at this matter.
Thanking You.
Dear @Bagwani,
We recommend setting the value to ‘1’ for enabling free shipping, as the previous setting of ‘0’ appears to be interpreted as boolean false value in PHP. Considering that even the least expensive product in your store exceeds a value of 1, this adjustment should seamlessly allow all customers on your website to benefit from free shipping, as intended.
Could you please confirm if this solution aligns with your objectives? If this resolves your issue, we kindly ask you to close the topic. However, if the proposed solution does not meet your requirements, please provide us with more details so we can further assist you.
Best Regards,
Jack Richardson
The 8Theme Team
Hey!
Thanks team for the proper solution.
I am now able to see “FREE SHIPPING” OVER THERE.
Thank you,
Bagwani
Hello,
One thing I want to ask that there are some patchers” showing on the website (ATTACHING SCREENSHOT OF IT). So should I go with the APPLY button or not?
Let me know the answer or solution.
Regards,
BAGWANI
Hello @Bagwani
You can read more information about our XStore Patcher on our documentation -> https://www.8theme.com/documentation/docs/how-to-use-xstore-patcher/.
Appling patches depends on your needs, if you need the fixes included in some patches you may wish to install those patches and upload fixes directly on your web-site without waiting for the official update.
If the main request of this topic is solved, please, mark this topic as closed.
Kind regards,
Jack Richardson
The 8theme’s team
Hello Dear,
I want solutions, You are providing me a documentation.
No Problem.
Close the Ticket, or whatever you want.
Dear @Bagwani,
We hope this message finds you well. We are writing to inform you that we have responded to your inquiry concerning the application of patches. As previously mentioned, applying patches is not mandatory. However, should you wish to implement specific fixes contained within certain patches, you have the option to install them on your website as needed.
Please note that our patch system is designed to address certain issues temporarily until the next official update is released. Rest assured, all modifications made through patches will be automatically included in the forthcoming theme update.
Should you have further questions or if there are additional details you require regarding our theme’s functionality, please do not hesitate to provide us with more information. We are here to assist you with any queries you may have.
If the information we have provided thus far meets your needs, we kindly ask you to mark this topic as resolved.
Best regards,
Jack Richardson
The 8Theme Team
Hello Dear,
Thanks for the update.
You can Close the ticket.
Regards,
BAGWANI
The issue related to '‘Fake sale booster, Free shipping option’' has been successfully resolved, and the topic is now closed for further responses