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(Known error) Sales label is not translating in single product page

This topic has 2 replies, 2 voices, and was last updated 4 days, 13 hours ago ago by Rose Tyler

Rafael Santos

Participant

September 15, 2024 at 15:47

Well after translating everything in loco for plugin and theme, and in label text, the single product page still shows original label text.

Previous topic about this https://www.8theme.com/topic/sale-label-on-single-product-page-did-not-get-translated/

And the path / Xstore >> Theme Options >> WooCommerce >> Single Product Builder >> Sale Label
doesn’t exist anymore, Sale label is only available in >> Store elements

Detail: in the editor page it says I’m using elementor and this may cause problems ( I really need to use it)

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support staff only.

#414438 Copied Theme version: 9.4.1

1 Answer

Rose Tyler

Support staff

September 16, 2024 at 06:40

Hello, Rafael Santos,

Thank you for reaching out to us with your concern regarding the translation of the sale label on the single product page. We understand how important it is for all aspects of your website to function correctly in your chosen language.

Please provide temporary wp-admin and FTP access. We will check what can be done to help you.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

#414466 Copied
Tagged: fix woocommerce issues, known error solution, product page translation, sales label error, single-product page, woocommerce themes, wordpress themes
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