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Google Maps API not showing map on 2 sites

This topic has 6 replies, 2 voices, and was last updated 1 hours, 56 minutes ago ago by Rose Tyler

nebcreative

Participant

September 17, 2024 at 21:13

I have tried to change the key and that didnt work, I still have the “do you own this website” over the map and “development purposes” watermarked over the entire map, I am seeing the same on buysiltsock.com as well. If i can understand what to do with this site i can fix the buysiltsock.com site as well.

thank you
Nate

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5 Answers

Rose Tyler

Support staff

September 18, 2024 at 09:34

Hello, Nebcreative,

Thank you for reaching out to us with your concerns.

This error is visible in the browser console https://prnt.sc/1OKvvgd_65CO , read more – https://developers.google.com/maps/documentation/javascript/error-messages#billing-not-enabled-map-error

Best Regards,
8Theme’s Team

#414850 Copied

nebcreative

Participant

September 18, 2024 at 22:32

well oddly both of the sites which are using the same api are connected to billing and I have a card thats been on file that is current, i am unsure how to correct it as I have other sites using the theme that are not having an issue….oddly

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Rose Tyler

Support staff

September 19, 2024 at 07:21

Hello, Nebcreative,

We hope this message finds you well. We would like to inform you that the issue you are experiencing is not caused by our theme. To verify this, we recommend temporarily activating a different theme on the sites where the map is not functioning correctly.

Should the problem persist, it would be advisable to contact Google Maps support for further assistance.

Best Regards,
8Theme’s Team

#414984 Copied

nebcreative

Participant

September 20, 2024 at 03:56

ok, and the api that you are using matches the cloud api for the maps correct? Not sure if that is the only existing api now but thats what i have the billing account connected to. I will reach out to google for help if that is the case

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Rose Tyler

Support staff

September 20, 2024 at 07:15

Hello, Nebcreative,

You changed wp-admin access and we can not log in to your site and check settings.

You are using WPBakery, please read these articles https://kb.wpbakery.com/docs/wpbakery-page-builder-how-tos/how-to-insert-google-maps/ https://developers.google.com/maps/documentation/javascript/get-api-key , and do not forget to set API in settings of the element – https://prnt.sc/7fsOKpTM8hSL

Best Regards,
8Theme’s Team

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Tagged: api integration problems, api issues, google maps api, google maps troubleshooting, map not showing, woocommerce wordpress templates, wordpress google maps
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