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Can you check the issue in main header on front page, also if the site is secure ?

This topic has 9 replies, 2 voices, and was last updated 2 months ago ago by Luca Rossi

Plethora

Participant

September 18, 2024 at 08:06

I changed the domain from plethorastore.me to plethoraperfume.com and facing issues with the front page header and also received a notice of a hacker or something while opening the website preview from Hostinger.

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8 Answers

Luca Rossi

Support staff

September 18, 2024 at 09:16

Hi @Plethora,

We’ve tried to login with this account but it didn’t work.

Could you please double check again?

Thank you!

Please contact administrator
for this information.

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Plethora

Participant

September 18, 2024 at 10:07

please find in PVT

Please contact administrator
for this information.

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Luca Rossi

Support staff

September 19, 2024 at 05:09

Dear @Plethora,

We hope this message finds you well. We have reviewed your website and are pleased to confirm that the header appears to be functioning correctly. It is possible that the earlier issues were related to caching subsequent to the site migration. For your reference, here is a screenshot of the current header status: [https://prnt.sc/QH8nGZEwIpNG](https://prnt.sc/QH8nGZEwIpNG).

Additionally, we have noted your mention of a security concern regarding a potential hacker alert when accessing the website preview via Hostinger. We were unable to replicate this issue on our end. Could you kindly provide us with the specific URL or additional screenshots where this notice appears? This will help us in diagnosing and addressing the issue more effectively.

Thank you for your cooperation and attention to this matter.

Best regards,
8Theme’s Team.

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Plethora

Participant

September 19, 2024 at 07:53

it is solved, please check PVT

Please contact administrator
for this information.

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Plethora

Participant

September 19, 2024 at 08:43

Also, I am applying price discounts through a plugin for 50% and it is reflecting on the products 5%, can you also check the issue ?

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Luca Rossi

Support staff

September 19, 2024 at 08:52

Dear @Plethora,

We are pleased to confirm that the XStore theme is fully compatible with a multisite setup.

To better assist you, could you please provide us with a more detailed description of your intended project? Specifically, we need to understand whether you are planning to deploy a single site for one company that is available in multiple languages, or if you are setting up a multisite for companies with locations in various countries.

In the first scenario, one license will suffice. However, for the latter scenario, you will need to purchase a separate license for each subsite.

Best regards,
8Theme’s Team.

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Plethora

Participant

September 19, 2024 at 09:12

we are planning to create a copy of the same theme, to target different countries for a single company, for example, subdomains.

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Luca Rossi

Support staff

September 19, 2024 at 12:49

Dear @Plethora,

We hope this message finds you well. We would like to inform you that it is necessary to purchase a separate XStore theme license for each company or sub-domain.

Thank you for your attention to this matter.

Best regards,
8Theme’s Team

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Tagged: front page troubleshooting, header problem solution, main header issue, secure woocommerce site, site security check, wordpress woocommerce themes
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