Unable to create prebuilt header in elementor

This topic has 4 replies, 2 voices, and was last updated 2 months, 4 weeks ago ago by Tony Rodriguez

  • Avatar: ravi rajput
    ravi rajput
    Participant
    September 19, 2024 at 06:01

    i am unable to get prebuilt header from x store after importing it is not showing in header section. pls repls asap

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    support staff only.
    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    September 19, 2024 at 06:55

    Hello, @ravi rajput,

    Thank you so much for purchasing our theme and contacting our support center.

    To enable us to review your settings and provide the necessary assistance, we kindly request that you provide your site’s WP-admin access in the designated private content area.

    Thank you for your cooperation.

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: ravi rajput
    ravi rajput
    Participant
    September 21, 2024 at 07:17

    hi unable to get prebuilt header still facing issue , solve it asap

    Please contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    September 21, 2024 at 08:30

    Hello, @ravi rajput,

    Thank you for providing us with the wp-admin access.

    We are pleased to inform you that the issue you reported has been successfully resolved. Please revisit your site after clearing your browser’s cache to see the changes.

    For your reference, we have uploaded relevant images in the private content area of your account.

    Additionally, you can customize the header according to your preferences using the XStore Header Builder via Elementor. For detailed instructions on how to update your header, please visit our guide at: https://www.8theme.com/documentation/xstore/xstore-builders/new-xstore-header-builder-with-elementor/.

    We hope you find this information helpful. Should you have any further questions or require additional assistance, please do not hesitate to contact us.

    Best Regards,
    The 8Theme Team

    Please contact administrator
    for this information.
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