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When we apply the Patches they are not stored in Control Panel

This topic has 4 replies, 2 voices, and was last updated 1 months ago ago by Tony Rodriguez

Nicola

Participant

September 19, 2024 at 08:25

Theme is up to date
your version v.9.4.1
Patch

Please, contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#415000 Copied Theme version: 9.4.1

3 Answers

Tony Rodriguez

Support staff

September 19, 2024 at 09:10

Hello, @Nicola,

Thank you for contacting us and for using XStore.

It is possible that the issue you are experiencing is related to your browser’s cache. We recommend clearing your cache plugin and browser’s cache to ensure that you are viewing the most recent version of your website.

We hope this helps.

Should you require any further assistance or have any additional questions, please do not hesitate to reach out to us.

Best Regards,
The 8Theme Team

#415016 Copied

Nicola

Participant

October 17, 2024 at 09:25

we have patched several times and emptied the chache, the result is always the same it is not applied.

Please contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#419102 Copied

Tony Rodriguez

Support staff

October 17, 2024 at 09:31

Hello, @Nicola,

Please follow this topic solution: https://www.8theme.com/topic/white-screen-when-update-elementor-and-elementor-pro-nd-dont-apply-patch/#post-415211

We hope this helps.

Best Regards,
The 8Theme Team

#419104 Copied
Tagged: control panel problems, patch application troubleshooting, patches storage issue, woocommerce theme fixes, wordpress control panel storage, wordpress patches solutions, wordpress woocommerce themes
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